4 Customer Care Representative Jobs in Apache Junction, AZ
HORIZON HEALTH AND WELLNESS INC is Hiring a Customer Care Representative Near Apache Junction, AZ
Job Details
Horizon Health & Wellness, Inc. Summary
Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.
We offer:
- Professional development and career advancement opportunities
- Competitive compensation
- Medical, dental, vision insurance
- 401k investment plan with company match
- Generous paid time off and paid holidays
- Tuition reimbursement
- The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications
Our Customer Care Representative operates in a fast-paced medical call center environment and work together to emphasize excellent customer service and our "Kindness Matters" philosophy! The Customer Care Representative is responsible for accurate typing, collection of all required demographic and insurance information, answering telephones and scheduling various types of appointments.
Qualifications Required:
- High School diploma or GED; education and/or experience equivalent to 2 years preferred.
- Must be at least 21 years of age or older.
- Strong written and verbal communication skills.
- Possess knowledge of telephone etiquette and experience handling multiple telephone lines.
- Ability to maintain confidentiality.
- Must be detail oriented.
- Proficient in use of computers, electronic health record and software programs.
- Possess valid driver’s license, home/Cell phone and reliable transportation.
- Ability to work accurately and with minimal supervision.
- Must obtain and maintain a Fingerprint clearance card and pass a background check.
- Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations.
- Must have the ability to follow oral and written directions as they relate to the functions listed above.
- Possess excellent organizational and time management skills.
- Effective teamwork skills and the ability to meet deadlines.
Qualifications Preferred:
- Bilingual – English/Spanish
- Insurance and medical experience
Job Summary
Other
Social & Legal Services
$36k-46k (estimate)
05/17/2023
06/03/2024
hhwaz.org
LAS VEGAS, NV
500 - 1,000
1978
GAIL M HARVEY
$10M - $50M
Social & Legal Services
Related Companies
About HORIZON HEALTH AND WELLNESS INC
Horizon Health and Wellness is a non-profit integrated health care organization that offers a wide range of health care services for all ages and stages of life. Horizons skilled physicians, clinicians, nurses, psychiatrists, and healthcare experts specialize in primary care, behavioral health and addiction treatment, while being dedicated to improving the health of the communities we serve. For more than 40 years Horizon Health and Wellness has been serving the health care needs of Arizona residents, providing access to an array of inpatient, outpatient, residential and habilitation services ...that addresses the whole person and promotes wellness. Patients can also access Horizon services from anywhere in the state of Arizona through the convenience of telemedicine. For more information about Horizon, visit www.hhwaz.org.
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The job skills required for Customer Care Representative include Customer Service, Call Center, Communication Skills, Scheduling, Customer Care, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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