What You'll Do

As a CareDriver Operations Specialist, you’ll be the driving force behind ensuring every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver. You’ll be ready to roll up your sleeves to help enhance the most productive and most caring community of drivers in the world. You’ll work on the front lines to maintain a healthy supply of CareDrivers for a balanced marketplace by bringing on as many qualified, new CareDrivers to the platform as possible while retaining existing CareDrivers.You’ll ensure compliance to increase the readiness of CareDrivers and future CareDrivers to support demand in multiple markets. You may run onsite events with applicants to expedite application processing.

What you bring

• Someone motivated by our mission and who embodies our core values
• Incredible follow-up skills; persistent but not pushy with applicants
• Goal-driven; will do whatever is necessary to hit supply targets
• Be able to switch between tasks, software systems, and duties with speed and ease
• Excellent communication skills- both internally and with applicants 
• Demonstrated ability to work independently and remotely
• Ability to recognize and resolve problems before they arise and report trends to management
• Familiarity with popular CRMs and ATSs- especially Kustomer and Fountain
• Proficiency in Excel, Word and Google Docs 
• Spanish language proficiency is a plus

** This role will be fully remote in one of the following states AZ, CA, CO, DC, FL, IL, IN, KS, MD, MI, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI**

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in is $18.00hr to $20.00hr. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.