1 Marketing Liaison Job in New, TX
HOPE HOSPICE is Hiring a Marketing Liaison Near New, TX
- Associate or Bachelor’s Degree from an accredited University, preferably in healthcare
- Knowledge of hospice rules and regulations and/or caring for senior population
- Sales and/or Marketing experience
- Excellent interpersonal and problem-solving skills
- Excellent written and oral presentation skills
- Self-motivated and can work independently, as well as a member of a team
- Reliable means of transportation, valid Texas driver's license, and automobile insurance.
Relationship Building and Referrals
- Visits referral sources (accounts) and community partners as assigned within Hope Hospice service, establishing relationships with the administrative and marketing staff, and Hope Hospice patients.
- All visits must be well-documented in a Customer Referral Management (CRM) system
- Inquires about any potential hospice referrals in any accounts and coordinates those referrals with the hospice intake department.
- Responds to nursing facility staff requests for education, training, and resolution of problems/concerns.
- Notifies Business Development and Clinical Departments of events, activities, special occasions, awards or upcoming events in any accounts.
- Communicate with the Intake and Business Development Department any issues or concerns within the accounts.
Education and Training
- Coordinates and facilitates yearly in-services on hospice and palliative care services to all contracted healthcare facilities, as requested or needed.
- Develop and conduct presentations specific to the needs of the community and healthcare partners on end-of-life care.
- Cultivating relationships with referral sources to generate referrals.
- Participating in the facility's marketing education, ensuring knowledge of their resources, and maintaining knowledge of competitor facilities.
- Conducting presentations for potential referral sources and patient families.
- Collaborating with healthcare personnel regarding referrals, evaluations, and marketing activities.
- Identify marketing trends and opportunities with physicians, facilities, and other healthcare partners.
- Conduct explanation of benefits for hospice and palliative care services with referred patients and families as needed.
- Timely communication of feedback and concerns to Director of Business Development
- Completing required paperwork, managing internal and external correspondence, and maintaining data in CRM in a timely and professional manner.
- Serves as Outreach/Marketing staff support as assigned for facility activities, community organizations, public relations, and special events; which may include after hours commitment
- Works closely with admission staff, updating them frequently on schedule and activities, to ensure smooth transition for new referral sources and to alleviate potential customer service problems.
- Keeps abreast of agency's internal programs and services and effectively communicates this information to appropriate supervisory staff.
- Assist and support the Business Development Manager in facility marketing, cultivating new referral activity and providing consultations to families.
- Assist and support the Intake department, and acts as a backup to Intake as needed, and with rotational on-call responsibilities
- Works with internal staff to collect competitive, referral source, and marketshare information.
- Supports philosophy and objectives of Hope Hospice.
- Maintains professional appearance, behavior, attitude, and integrity.
- Keeps abreast of and abides by policies and procedures of the organization.
- Maintains confidentiality and ethical behavior. Adheres to all compliance requirements and standards.
- Promotes a team approach through cooperation, mutual respect, flexibility, and dependability.
- Participates in appropriate meetings and activities.
- Reads materials and attend in-services, seminars or conventions as needed for industry knowledge and professional growth.
- Keeps abreast of technology and latest developments to further develop presentation skills.
- Contributes to an atmosphere of excellence, mutual respect, and caring.
- Performs other miscellaneous duties as assigned.
Job Summary
Full Time
Social & Legal Services
$71k-92k (estimate)
04/18/2024
06/17/2024
hopehospice.net
NEW BRAUNFELS, TX
50 - 100
Private
LYNETTE PARIS
$10M - $50M
Social & Legal Services
Related Companies
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Quotes from people on Marketing Liaison job description and responsibilities
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Career tips from people on Marketing Liaison jobs
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