18 Guest Services Supervisor Jobs in Charleston, SC
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Homewood Suites Historic Charleston is Hiring a Guest Services Supervisor Near Charleston, SC
The Homewood Suites by Hilton Historic Downtown Charleston is actively seeking an Guest Service Supervisor and offers amazing benefits to their team members.
* Free on-site parking
* Medical after 45days
* Paid time off, Sick pay & Holiday pay after 45days
* 401k fully vested after 45days w/3%-6% match
* Hotel Discounts and so much more!
BASIC JOB FUNCTION: Provide exceptional guest service through efficient management of Front Office team.
RESPONSIBILITIES:
1. Coordinates the exceptionally friendly, professional and seamless reception, registration, and account settlement for all hotel guests.
2. Demonstrates the ability to effectively interact, coordinate and communicate through daily pre-shift meetings with all associates in high guest impact departments to ensure a smooth arrival through departure experience for all guests.
3. Ensures that exceptional levels of guest service is being provided to guests and Atrium standards are being applied.
4. Evaluates individual associate performance, determining improvement and training needs and advancement requirements.
5. Demonstrates knowledge of all services/features, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately.
6. Assists in ensuring accurate communication of information to guests regarding all hotel facilities and operating hours.
7. Maintains confidentiality of guest information and follow proper protocol to secure and protect pertinent data.
8. Assists with the development and management of repeat guest and VIP service programs.
9. Performs any other job related duties as assigned.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Job Summary
Full Time
$31k-42k (estimate)
05/03/2024
05/21/2024
The job skills required for Guest Services Supervisor include Front Office, Guest Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.
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