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Guest Services Representative- Day, Part-Time
MUSC Charleston, SC
$43k-66k (estimate)
Part Time 11 Months Ago
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MUSC is Hiring a Guest Services Representative- Day, Part-Time Near Charleston, SC

Job Description Summary

The Guest Services Representative reports to the Manager of Guest Services. Under general supervision, the Guest Services Representative covers inpatient and outpatient House Concierge units and information services areas. In addition, this role provides a high level of customer services while offering support and quality services to meet the needs of the patients, patient family members, visitors, guest and nursing/clinical team members. In order to achieve optimal satisfaction for all customers, this position ensures patient comfort and facilitates hotel accommodations, access to Chaplin and community social services for patients, family members and visitors. The Guest Services Representative also functions as the liaison between the patients, family members, visitors, guests and the clinical team members within the department.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Temporary

Cost Center

CC000451 CHS - Guest Services

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

28

Work Shift

Day (United States of America)

Job Description

.Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas
Professionally greets visitors and patients upon arrival. Ascertains patients’ and or visitors’ needs and directs them accordingly
Meets key performance metrics for area and demonstrates compliance with policies/processes.
Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes.
Performs other duties as assigned.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Job Summary

JOB TYPE

Part Time

SALARY

$43k-66k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

07/26/2024

WEBSITE

musc.edu

HEADQUARTERS

Mullins, SC

SIZE

>50,000

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MUSC
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The job skills required for Guest Services Representative- Day, Part-Time include Customer Service, Guest Service, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative- Day, Part-Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative- Day, Part-Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Representative- Day, Part-Time positions, which can be used as a reference in future career path planning. As a Guest Services Representative- Day, Part-Time, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative- Day, Part-Time. You can explore the career advancement for a Guest Services Representative- Day, Part-Time below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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