29 Customer Service Representative Jobs in Fort Walton Beach, FL
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HomeTeam Pest Defense is Hiring a Customer Service Representative Near Fort Walton Beach, FL
Apply in minutes from your mobile phone!ResponsibilitiesAs a HomeTeam Customer Service Representative, you can expect to:
- Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
- The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
- Provide information to prospects and initiate new service
- Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
- Resolving customer problems with invoices and billing questions
- Conduct telephone conversations with customers about issues surrounding their service in a professional manner
- Enter service-related notes in system software
- Provide general marketing information to prospects and customers as requested
- Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
- Maintain customer files on computer and in filing system
- Validate technician paperwork for completeness and accuracy
- File Technician paperwork in customer files
- Update notes in system with technician and other employee customer information.
- Print, distribute, and review service tickets for technicians
- Have a basic knowledge of technician’s job and processes of company's treatment processes
- Escalate appropriate inquiries or problems to managers
- Collect and reconcile payments received by technicians
- Competitive pay $$
- 15/Hourly
- Off Weekends!
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
- Must have 1 year of previous customer service experience
- Entry level customer service skill and technique
- Basic / entry level understanding of computers
- Entry level skill on use of company telephone features and how to use them
- Must be 18 years or older with a high school diploma or GED
- Must successfully pass background and drug screening
- Candidates must meet physical job requirements and safely perform the job duties with or without accommodation
Job Summary
Full Time
$33k-41k (estimate)
10/13/2023
06/05/2024
pestdefense.com
TUCSON, AZ
1,000 - 3,000
1950
Private
GARY W ROLLINS
$500M - $1B
Related Companies
The job skills required for Customer Service Representative include Customer Service, Billing, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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