Purpose of Job

This position enters property listings and changes in the system and performs a variety of administrative functions to provide support to customers, agents, sales management and administrative staff. Assist with special projects.

Job Duties and Responsibilities (Essential Job Functions)

Common activities are listed below: actual position responsibilities may vary. Please refer to manager or human resources for specific duties and performance expectations of the position.

• Provide administrative support to the all agents and management
• Assist agents with brochures, flyers/postcards, marketing materials and other promotional pieces
• Maintain and create top producer graphics to post on all company social media platforms
• Create and post new associate announcements to post on all company social media platforms
• Manage and update agents bios/headshots for the Ebby website
• Perform data input functions and monitor MLS listings and sales records
• Answer all incoming calls and handle accordingly
• Greet and direct clients to the appropriate parties
• Maintain sales data, generate reports and prepare routine correspondence
• Maintain and monitor electronic and paper files/records
• Assists in ordering and stocking office supplies
• Perform any additional responsibilities as requested or assigned

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• High school diploma or the equivalent

Experience:

• One to three years of clerical or administrative experience
• A marketing and graphic design background helpful

Knowledge and Skills:

• Google Workspace - with a proficiency in G Suite
• Experience with Microsoft Office tools with proficiency in Word, Excel and PowerPoint products
• Knowledge of Canva and/or other graphic design platform
• Demonstrated verbal and written communication skills, including presentation ability
• Strong interpersonal skills, customer service focus and the ability to to work as a member in a team-oriented environment
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Effective analytical and problem-solving skills
• Must possess strong computer skills, organizational skills, accuracy/quality, detail-oriented
• Knowledge of real estate, title and/or mortgage business preferred

Other (licenses, certifications, schedule flexibility/OT, travel, etc.)

N/A

We offer a competitive benefits package including medical, dental, vision, 401(k), paid time off and life insurance options. Apply today to join our team of experienced industry leaders!
EOE