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Customer Service Representative
Job description
Why Work Here?
The #1 reason why people love working at HomeBinder? “The Culture!”
Join our dynamic sales team as a Customer Service Representative and advance your career in a performance-driven culture where you will be an instrumental part of a vibrant sales organization! We're not just growing – we're thriving. Our success is fueled by a collaborative and supportive company culture where every team member plays a vital role. The customer service role is an in-office position focused on making phone calls to customers to follow up on services provided, and invite them to take the next step toward learning about more (free) services. You will be persuasive, without being “sales-ey” and all of your interactions will be over the phone with customers.
Why Us?
Unlimited Advancement Opportunities: We believe in promoting from within, and our history is filled with success stories of entry-level employees who are now Directors.
Innovative Environment: Join us in shaping the future of our business without limits. We provide the tools and training you need to excel in a fast-paced and rewarding landscape, with the chance to advance forward over time into leadership roles, or into increasingly lucrative sales roles.
Ready to embark on a journey where your success knows no bounds? Apply now and be part of HomeBinder's success story!
Salary and benefits:
The day to day responsibilities for this position include:
An ideal candidate:
If you like a fast paced environment with unlimited potential, then you will fit right in here with us so apply now!
About Our Company:
It started with a simple idea.
Founded in 2012, HomeBinder was born out of one simple need: to make finding and storing and retrieving a home's information easier. Buying, maintaining and selling homes isn't an easy process for anyone involved. Keeping track of all of the paperwork long-term can be even harder. HomeBinder is an online platform that stores all of a home's data so that it can be easily gathered, found, referenced and shared. To help home buyers, in 2023, HomeBinder launched HomeBinder Assistant through its partners. Through HomeBinder Assistant, inspection companies, lenders, real estate agents and other partners can now give home buyers a free service to setup utilities and other home services to help them get settled in their new home.
Core Values:
Job Type: Full-time
Compensation: $30,000.00 - $45,000.00 per year
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Qualifications
- Excellent communication skills in English
- Proficient in data entry and customer service
- Strong phone etiquette skills
- Ability to speak Spanish is a plus
- Experience in outbound calling is beneficial
- Analytical skills for problem-solving
- Multilingual abilities would be advantageous
- Sales experience or upselling skills are desirable
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$35k-44k (estimate)
04/07/2024
08/03/2024
homebinder.com
Burlington, MA
<25
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Futures, Life Insurance, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.