1 Member Solutions Specialist (Call Center) Job in Prince, VA
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Homebase Credit Union is Hiring a Member Solutions Specialist (Call Center) Near Prince, VA
Join Our Team!
At Homebase Credit Union, we believe that our employees are our key to our success. We are strongly committed to hiring exceptional employees and providing them with an exceptional work environment and career opportunities.
Job Satisfaction
We strive to ensure that challenge, opportunity and reward contribute to an overall satisfying work experience for each employee.
Teamwork
We emphasize a cooperative and friendly team approach, with respect to the individual. We believe that outstanding service starts with treating each other as members.
Career Development
We invest time and resources in the development of our employees because we strongly believe their progress is closely tied to the future success of our credit union.
Competitive Benefits
Homebase Credit Union offers a competitive benefit package including:
- Medical, Dental and Vision insurance
- Long and Short Term Disability
- 401(k)
- Pension plan
- Generous paid time off and holiday pay
Member Solutions Specialist (Call Center)
Seeking an enthusiastic individual to provide information and exceptional service to members and other callers via telephone, written and electronic media. This position identifies member needs and provides consultation to assist members in choosing solutions that are in their best interest while meeting departmental sales and service goals. This position also assists members with consumer loan products.
Qualifications:
- 2-3 years’ experience in a call center or in a financial institution providing customer/member service
- High school diploma or GED equivalent
- Highly effective customer service and sales skills
- Must demonstrate computer navigation skills and a working knowledge of MS Office Suite
- Excellent written, verbal and interpersonal communication skills
- Must have good listening skills and problem solving skills
- Attention to detail and time management skills
- Ability to work in a team environment
- Must be able to work a flexible schedule, rotating Saturdays
- Must maintain confidentiality
Apply Now
- Download and fill out an employment application.
- Submit your completed application, cover letter, and resumé.
Job Summary
Full Time
$39k-48k (estimate)
04/10/2023
04/25/2024
The job skills required for Member Solutions Specialist (Call Center) include Customer Service, Call Center, Problem Solving, Listening, Time Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Solutions Specialist (Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Solutions Specialist (Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Solutions Specialist (Call Center) positions, which can be used as a reference in future career path planning. As a Member Solutions Specialist (Call Center), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Solutions Specialist (Call Center). You can explore the career advancement for a Member Solutions Specialist (Call Center) below and select your interested title to get hiring information.
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