1 Member Advisor Job in Prince, VA
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Homebase Credit Union is Hiring a Member Advisor Near Prince, VA
Join Our Team!
At Homebase Credit Union, we believe that our employees are our key to our success. We are strongly committed to hiring exceptional employees and providing them with an exceptional work environment and career opportunities.
Job Satisfaction
We strive to ensure that challenge, opportunity and reward contribute to an overall satisfying work experience for each employee.
Teamwork
We emphasize a cooperative and friendly team approach, with respect to the individual. We believe that outstanding service starts with treating each other as members.
Career Development
We invest time and resources in the development of our employees because we strongly believe their progress is closely tied to the future success of our credit union.
Competitive Benefits
Homebase Credit Union offers a competitive benefit package including:
- Medical, Dental and Vision insurance
- Long and Short Term Disability
- 401(k)
- Pension plan
- Generous paid time off and holiday pay
Member Advisor
Homebase Credit Union has an opening for a Member Advisor at the Prince George branch. This role is responsible for developing and enhancing the full member service relationship including opening accounts, problem resolution and educating members about various services offered by the credit union. Also, responsible for cross selling the credit union’s products and services, facilitating the credit union being the member’s primary financial institution.
Qualifications
- Minimum two years of customer service experience (financial institution experience preferred)
- High school diploma or GED equivalent
- Effective multi-tasking
- Highly effective customer service and sales skills
- Excellent written, verbal and interpersonal communication skills
- Must have good listening skills and problem solving skills
- Ability to work a flexible schedule, including rotating Saturdays
- Proven track record of success working well in a team environment
Member Solutions Specialist
Homebase Credit Union, seeks an enthusiastic individual to provide information and exceptional service to members and other callers via telephone, written and electronic media. This position identifies member needs and provides consultation to assist members in choosing solutions that are in their best interest while meeting departmental sales and service goals. This position also assists members with consumer loan products.
Qualifications:
- 2-3 years’ experience in a call center or in a financial institution providing customer/member service
- High school diploma or GED equivalent
- Highly effective customer service and sales skills
- Must demonstrate computer navigation skills and a working knowledge of MS Office Suite
- Excellent written, verbal and interpersonal communication skills
- Must have good listening skills and problem solving skills
- Attention to detail and time management skills
- Ability to work in a team environment
- Must be able to work a flexible schedule, rotating Saturdays
- Must maintain confidentiality
Job Summary
Full Time
$35k-43k (estimate)
12/08/2023
05/13/2024
The job skills required for Member Advisor include Customer Service, Products and Services, Call Center, Problem Solving, Listening, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Advisor positions, which can be used as a reference in future career path planning. As a Member Advisor, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Advisor. You can explore the career advancement for a Member Advisor below and select your interested title to get hiring information.
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