Responsibility Scope:

To ensure that all necessary task and activities are accomplished daily on each shift.

Essential Tasks (inclusive of, but not limited to):

Greet and approach all guest encounters in an attentive, friendly, courteous, and service oriented manner.

Maintain a high standard in personal appearance and grooming which includes wearing the proper uniform and name tag when working

Perform opening and closing procedures

Process guest check-in’s and check-out’s efficiently

Maintain a positive attitude and friendly demeanor

Provide great customer service, while maintaining professionalism

Respond to all guest questions and requests

Answer and forward phone calls

Manage guest bookings and reservations

Keep a tidy and orderly workspace

Assist with clerical tasks as needed

Perform other duties and responsibilities as assigned

Qualifications/Requirements:

High School diploma, up to 6 months or equivalent experience in the hotel industry or a related field is preferred

Availability for mornings, evenings, night, weekends, and holidays

Strong communication skills to effectively address guest inquiries and resolve issues that may arise.

The ability to use phone and computer software systems to manage reservations and other hotel records.

Possess excellent customer service skills, be detail oriented, and the ability to work both independently and collaboratively as part of a team.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Ability to Relocate:

• Kingsland, GA 31548: Relocate before starting work (Required)

Work Location: In person