DescriptionHoly Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a national reputation for providing culturally sensitive care to a diverse population, drawing patients from across the New York City region to its specialty centers and renowned doctors. Holy Name's mission to provide technologically advanced, compassionate and personalized care extends across a continuum that encompasses education, prevention, diagnosis, treatment, rehabilitation and wellness maintenance. The system is known as a high-quality, low-cost provider of extraordinary clinical care given by compassionate, highly trained physicians and staff.
A Brief Overview
Assists in maintaining and coordinating practitioner and physician practice.
What you will do

• Functions as the contact person for all patient coordination needs.
• Supports all scheduling needs for the practice visits and coordinates appropriate areas for ancillary appointments.
• Follows scheduling guidelines to ensure flexibility for emergent and/or urgent cases.
• Responsible for transition of care from physicians office to Holy Name Medical Center. Is responsible for securing all necessary records/documents to ensure patient experience has no delays in services they are seeking.
• Coordinates and schedules follow up appointments via phone or in person.
• Retrieves messages from the Call Log.
• Works with different departments in assisting with scheduling patients for diagnostics testing/procedures/surgeries. Ensures that all required documentation needed to schedule these tests/procedures are completed.
• Coordinate off site visits and maintain continuity of care from offsite to Holy Name Medical Center.
• Ensures no scheduling conflicts by making necessary adjustments when priorities change.
• Distribution of mail throughout the practice.
• Confirms that all faxed progress notes have successfully been received by checking fax confirmation in XMedius.
• Retrieves faxes and distributes throughout the practice accordingly.

Education Qualifications

• Bachelor's Degree Preferred

Experience Qualifications

• 1-3 years Minimum of 3 years of experience in healthcare Required

Knowledge, Skills, and Abilities

• Ability to identify and effectively resolve issues at the Practice and project level preferred. (High proficiency)
• Must be able to maintain communication with staff members, practice manager and physicians. (High proficiency)

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name is an Equal Opportunity Employer.