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Customer Service Representative (Full & Part Time Positions Available)
$37k-46k (estimate)
Full Time|Part Time 4 Months Ago
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Holper's Pest & Animal Solutions is Hiring a Customer Service Representative (Full & Part Time Positions Available) Near St. Louis, MO

Holper’s is a family owned business that’s been servicing St. Louis and its surrounding areas for over 30 years. We are dedicated to providing our customers with the finest service, by using our knowledge and expertise to solve pest problems from the initial contact through the entire service.
Holper’s utilizes the newest ideas and technologies to promote innovative and environmentally sensitive approaches to pest management. Protecting the health and property of our customers is importance to us. Our goal is to build long-term relationships with all our valued customers by preventing pests from overtaking their homes and businesses.
Customer Service Representative (Full & Part Time Positions Available)
Holper’s Pest & Animal Solutions is always looking for people excited to help customers. The Customer Service Administrator or CSR is the first point of contact and will interact with customers on the phone, via email & text. The CSR acts as a liaison to provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency.
Areas of Responsibility:
  • The essential functions include, but are not limited to the following:
  • Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
  • Coordinating and scheduling appointments for technicians
  • Using applicable software programs to create schedules, input payment information and communicate with customers and technicians
  • Answer inbound calls that can range from service questions to billing inquires
  • Handle Customer complaints, provide appropriate solutions and follow up to be sure the issue is resolved
  • Accurately address the customers needs be able to probe for additional needs, as appropriate
  • Various data entry and administrative tasks
  • Perform other related duties and responsibilities as required to meet the goals of the department
Requirements:
  • Confident and driven individual with strong interpersonal, verbal, and written communication skills
  • Positive personality that can adjust quickly to a new environment
  • Quick learning—can learn new systems, products, and services
  • Open and eager to find more efficient ways to accomplish tasks
  • Basic knowledge of Microsoft Office
  • Six months of customer service experience and prior sales experience is a plus, but not required
Benefits: Competitive wage, paid training, potential for overtime and incentive compensation program. We also offer Medical Insurance (health, dental, vision), Paid Holidays, Paid-Time Off, Disability and Life Insurance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected status.
Job Type: Full-time or Part-time positions available.
If you are interested in this position please send your resume to info@holperspest.com

Job Summary

JOB TYPE

Full Time|Part Time

SALARY

$37k-46k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

05/12/2024

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The job skills required for Customer Service Representative (Full & Part Time Positions Available) include Customer Service, CSR, Products and Services, Billing, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Full & Part Time Positions Available). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Full & Part Time Positions Available). Select any job title you are interested in and start to search job requirements.

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