Banquet Captain - Fairbanks, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Our Fairbanks Westamrk Hotel and Conference Center is looking for Banquet Captain to assist in overseeing all activities for our catered events.

Responsibilities:

• Works under general supervision to coordinate the staff and activities for catered events.
• Monitors event preparations, presentation, and operations, and verifies successful completion.
• Assists in coordinating kitchen services with event requirements.
• Observes the operation of food and beverage services.
• Collects and processes payments.
• Maintains records of events and payments in the appropriate logs.
• Performs duties required by departmental supervision.

Requirements:

• This job normally requires a level of knowledge in customer service or food and beverage service equivalent to that which would be acquired through the completion of high school or equivalent certification. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
• Must have or the ability to obtain an Alaska Food Handler's card prior to your first day of work.
• Must have or the ability to obtain a TAM or TIPS alcohol training card prior to your first day of work.
• Must pass a pre-employment background check that will include a credit check.
• Dedicated commitment to a diverse, equitable and inclusive work environment is required.
• Must be able to legally work in the United States.

Skills, Knowledge and Abilities:

• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff and guests requests/inquires.
• Ability to work in fast-paced environment with multiple tasks and external influences.
• Ability to work with all levels of management, employees and customers with sensitivity, tact and diplomacy.
• Ability to support and comply with company policies, procedures and guidelines including all company health and safety standards.
• Ability to stand and walk for long periods of time, use hands and fingers to handle or feel, to talk to customers.
• Ability to push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 – 40 pounds.
• Ability to work a varied work schedule and overtime work may be required according to business needs.

Our Culture…Stronger Together:

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.