22 Front Desk Attendant Jobs in Ann Arbor, MI
Holiday Inn Express & Suites Ann Arbor West is Hiring a Front Desk Attendant Near Ann Arbor, MI
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include but are not limited to registering guests, managing reservations, and providing information about the hotel. Ultimately, you will help create a pleasant and memorable stay for our guests. If you have a knack for customer service and are interested in the hotel industry, we’d like to meet you.
Responsibilities
- Perform all check-in and check-out
- Manage reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guest complaints in a timely and professional manner
- Upsell additional facilities and services, when appropriate
- Maintain accurate records of bookings and payments
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
- Experience with hotel reservations
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Excellent communication and organizational skills
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Experience:
- Front desk: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Part Time
$28k-37k (estimate)
05/16/2023
08/10/2024
The job skills required for Front Desk Attendant include Customer Service, Credit Card, Planning, Payment Method, Travel Planning, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
04/15/2022: Erie, PA
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/23/2022: Des Moines, IA
Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
01/19/2022: Rock Hill, SC
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
02/13/2022: Pueblo, CO
For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
03/26/2022: Lompoc, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
03/15/2022: Fayetteville, NC
Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
04/12/2022: Greenville, MS
Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
04/14/2022: Sarasota, FL
Proven experience as front desk representative, agent or relevant position.
02/11/2022: Appleton, WI
Step 3: View the best colleges and universities for Front Desk Attendant.
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