HomeOwners Advantage, LLC sets itself apart as the premier property management company in the Atlanta market, driven by a mission to leverage people, processes, and technology for streamlined operations and optimal profit. At the core of our success is the recognition that our people are our greatest asset. We're not just a company; we're a community of professionals dedicated to excellence and efficiency, making HomeOwners Advantage a unique and fulfilling place to grow a career. With a focus on continuous learning and an entrepreneurial mindset, we encourage every team member to voice their ideas and contribute to our collective success.
Our culture is built on collaboration and innovation, facilitated by divisions within the company that work together towards common goals, measured by a comprehensive scorecard. This approach not only fosters team spirit but also individual achievement, celebrated at our annual kick-off event and through various training and social activities throughout the year. We believe in nurturing talent from within, providing ample opportunities for career advancement and professional development through monthly training sessions, manager meetings, and specialized programs tailored to foster continuous learning and skill development.
HomeOwners Advantage prioritizes open communication, employee feedback, and a supportive work environment. We offer a path for growth, from Concierge to Director, emphasizing internal promotions. Our commitment to diversity, equity, and inclusion ensures a vibrant workplace where everyone has the opportunity to excel. With extensive training and development opportunities, flexible work arrangements, and a focus on work-life balance, HomeOwners Advantage stands out as an employer that truly values its team, making it an ideal place for driven individuals looking to advance their careers in property management.
Overview: Seeking a Director of Operations to spearhead the growth and retention of our Property Management Division, creating a robust infrastructure that enhances profitability while delivering an exceptional living experience. This role involves strategizing and implementing a comprehensive business model, establishing metrics, business processes, and service level agreements to optimize operations across internal teams, external vendors, and key stakeholders.
Responsibilities:

• Develop and execute strategies for the property management business focusing on growth, retention, and infrastructure enhancement.
• Collaborate with multiple company divisions to ensure smooth, efficient operations and consistent service delivery.
• Lead a team of 7-10 business leaders and indirectly manage over 30 professionals and third-party contractors, focusing on property management and related services.
• Contribute to the company's overall strategy as part of the Executive Team, focusing on recruitment, business development, system improvements, and brand strengthening.
• Formulate business architecture and vision to drive growth, retain business, and maximize investment returns in the designated area of responsibility.
• Implement operational strategies and manage day-to-day association management, ensuring projects meet time, budget, and quality standards.
• Serve as a liaison with third-party vendors, developing and maintaining effective processes and solutions for business needs.
• Innovate financial practices for expense recovery and efficient resource use.

Qualifications:

• 15 years of diverse business experience, with at least 10 years in leadership roles focusing on strategic planning, operations, and business development.
• Extensive knowledge of business operations, financial management, and the Real Estate/Property Management industry.
• Strong visionary, communication, and analytical skills with proven ability to lead teams, manage complex projects, and develop effective business strategies.
• Demonstrated success in a distributed work environment, client management, and vendor relationship development.

Skills:

• Exceptional understanding of business and financial operations.
• Visionary leadership with a focus on future operational landscapes.
• Superior communication, interpersonal, and resource development skills.
• Analytical and organizational expertise, with a strong foundation in the Real Estate/Property Management sector.
• A track record of delivering strategic and tactical projects, multitasking, and driving results through sound decision-making.

This position offers a dynamic opportunity to lead and expand HomeOwners Advantage's Property Management Division, promoting innovation and operational excellence within the company and the broader industry.