Overview:

The Regional Community Director represents the owner at all times and has full responsibility for maximizing portfolio net operating income through the implementation of effective leasing strategies, revenue improvement programs and cost control measures.

A thorough understanding of the competitive market, budgets, and effective sales and marketing strategies is essential. Responsible for direct implementation of policies and procedures, safety, training, and incentive programs.

Teams up with the Executive Management to identify community goals and objectives. Is responsive and receptive to ownership’s needs, goals, and objectives and must prepare and convey all operational and financial data in a timely manner.

Sensitivity to confidential information and discretion will be required. At least 50% Travel will be required.

Travel

• Up to 50% travel required for this role between Augusta and Cincinnati

Education:

· A college degree is preferred, but not required;

· ARM, CAM, CPM, or CRM real estate designation is preferred;

· Ability to read and write English fluently; Spanish also a plus.

· Ability to accurately perform advanced business mathematical functions; and

· Ability to understand and perform all related property management software functions

Skills:

· Excellent communication skills

· Strong administrative and organizational skills

· Effective time management skills and ability to prioritize

· Professional image

· Successful customer service skills

· Knowledge of fair housing laws

· Good understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans

· Ability to operate and understand personal computer functions and company utilized software programs

· The ability to adapt to a fast paced, dynamic office environment.

· Ability to positively motivate others

· Ability to travel extensively

· Active Drivers License

Responsibilities:

• Oversee the strategic direction and operational management of communities in the assigned geographic area
• Ensure alignment with KeyLink's overarching goals and standards.

· Achieve maximum portfolio net operating income through the implementation of effective cost control and revenue improvement programs.

· Coaching community Business Team Leaders to develop and monitor yearly operating budgets and sales/marketing plans.

· In conjunction with community Business Team Leaders, prepare and implement the annual operating plan (AOP) and annual budget once approved.

• Provide insightful feedback and strategic recommendations to KeyLink Executive Leadership to inform decision-making and strategic planning processes.
• Lead and coordinate weekly teleconferences with the KeyLink team, ensuring effective communication and alignment on objectives and performance updates.
• Proactively recruit, evaluate, and manage vendor relationships across the region to ensure the delivery of high-quality services and support to communities.
• Collaborate with the KeyLink eviction team as necessary to manage tenant relations and property management issues effectively.

· Ensure that all physical aspects of the communities are at all times fully functional and safe. Ensure that the appearance and physical aspect of the communities meet the company’s and ownership’s, established standards. Visually inspect grounds, buildings and apartments units on a regular basis.

• Assist with timecard review, verify all Federal and State laws are being following as well as company policy.
• Establish and implement leasing goals.
• Assist and ensure all resident complaints are handled promptly and appropriately.
• Participate in company training classes and meetings as required.
• Monitor an effective preventative maintenance program.
• Ensure that adequate scheduling occurs to ensure that all vacant units are ready for occupancy and are consistent with our quality standards.
• Direct implementation of all policies and procedures as authorized in the company’s policies and procedures manuals. Work within guidelines, policies, and budgets for respective region/department. Ensure compliance as necessary.
• Embody and promote KeyLink's mission, vision, and values throughout all regional operations and interactions, ensuring a consistent and positive representation of the company.
• Manage requests and queries and timely disseminate information as appropriate
• Be responsive and receptive to the community goals, and objectives.
• Identify and implement creative programs to increase value.
• Develop and implement appropriate rent renewal strategies and marketing plans.
• Provide leadership by managing your teams’ performance in accordance with Company policy.

Monthly

· Evaluate monthly budget variance reports with accurate notes. Reconcile the statement against approved budget.

· Confirm all residents converted to month-to-month are being increased per 60-day notices provided during renewal offers.

· Conduct monthly budget meetings with community teams to review achievements compared to prior month and set goals for the current and future months.

· Review all Scheduled charges and Income Credit Reports by the 27th of each month, make necessary adjustments for designated properties.

· Review Gross Potential Report all Market Rents are correct for current and future month for designated properties

· Compile all retroactive Housing Authority Adjustments from all sites and make necessary ledger adjustments in current ledgers and scheduled billing.

· Submission of online credit card expense report by the 29th of each month.

Physical Requirements:

The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job.

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to access and navigate each department at the organization’s facilities.

· The ability to physically survey and insect the property in its entirety. Will be exposed to outdoor elements.

· Must be able to lift, push, carry and pull up to 15 pounds.

Requirements:

· Proven experience in a similar role

· Full comprehension of office management systems and procedures

· Excellent knowledge of MS Office (expert in O-365, Word, Excel and Teams)

· Exemplary organization, planning and time management skills

· Current with advancements in office software, equipment and applications

· Excels at multitasking and prioritizing daily demands

· High-level verbal and written communications skills

· Discretion and confidentiality

· Energetic and a team-player

Equipment:

· Team Members must furnish their own transportation to attend company/industry meetings and run errands as needed.

· Valid driver’s license and current automobile insurance required.

· The position requires the ability to use general office equipment including but not limited to, tablets, computers, copy machines, telephones, and safety equipment.

Job Type: Full-time

Pay: $85,000.00 - $125,000.00 per year

Benefits:

• Paid time off

Experience level:

• 10 years
• 11 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Atlanta, GA: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road