Department: Client ServicesReports To: Client ServicesManagerPosition Type: 1.0 FTE, non-exempt

Bilingual candidatesare eligible for $1.50 Bilingual Differential. This differential is included inthe pay range shown above.

Eligible for Full-timebenefits. See our benefits page at http://hivalliance.org/employment/benefits

Application Instructions: All applicants mustsubmit a complete Job Application, Supplemental Questions, and resume via theJob Portal to be considered. The Job Portal can be found at https://hivalliance.org/employment/open-positions/

Pleasenote: Recruitingscams are on the rise - Make sure to protect your information. HIVAlliance does not conduct interviews or ask for personal information (ID,Social Security, etc.) via text. Additionally, double check the email ofwho is communicating with you. Email communication from HIV Alliance uses@allianceor.org or comes from noreply@criterionhcm.com. Please report anysuspicious activity to Human Resources at ostankey@allianceor.org and/orldavis@allianceor.org.

Position Summary

Thisposition works with clients to develop a care plan that will lead to stability,self-sufficiency, and create conditions amenable to client self-management oftheir health. Care coordinators will participate on the team of providers, andmay be the lead of that team.

Therole of the Care Coordinator includes assisting the client in accessing medicalprograms. This includes CAREAssist, OMIP, Medicaid, Medicare, FHIAP.COBRA/Portability, private insurance, Pharmaceutical Patient Assistance, DebtForgiveness programs, and other local, state and federal medical assistanceprograms. Ongoing advocacy and support is provided to the client in order tomaintain access to medical assistance programs, and minimize any break inaccess to medical care.

Thisposition will assist clients in accessing private and government socialservices to meet basic needs such as housing, transportation and food, as wellas alcohol and drug programs, mental health services, vocational programs andSSI/SSDI. The Care Coordinator facilitates this access through the provision ofreferrals, and additional coordination or advocacy as needed.

Inaddition, this position coordinates access to support services provided throughthe Ryan White Treatment Modernization Act of 2006.

Essential Functionsand Responsibilities

ClientCare

Clientidentification, outreach and engagement

Psychosocialassessment of need;

Providedirect one-on-one and phone care coordination services

Visitaccompaniment services

Makeappropriate referrals, including follow up and documentation.

Conductphone and face-to-face assessments and annual reassessments

Developmentof a service plan or care plan

Advocatewith other case managers and other service providers on behalf of our clients

HIVeducation, including explanation of available services, and partner programs

Implementationof the care plan by linking with service delivery systems;

Monitoringof service delivery and reassessment of needs

Meetwith clients in person on a drop-in and scheduled basis

Support

Maintainup to date referrals for clients in our service area

Developand strengthen relationships with service providers in our service areas

Maintainup to date information regarding OR Medical Assistance programs Maintainup-to-date HIV knowledge;

Maintainup to date information regarding other benefits and entitlements programsavailable in Oregon.

Maintainup-to-date and accurate client records, including CareWare

Participatein required training pertaining to case management

Participatein necessary meetings

AssistDirector with all necessary reports

Participatein agency teams

Otherduties as defined by Director and Ryan White Principles and Standards

RequiredQualifications

Bachelor’s Degree in Social Work/Human Service related field or 2years full-time case management or related experience

Bilingual in English and Spanish preferred but not required

Client-centered service experience

Experience working with clients who have substance abuse and/ormental health issues

Detail-oriented

Self-manager/self-motivated and solution focused

Ability to work with diverse populations

Knowledge of local and statewide social service providers

Excellent written and oral communication skills

Working knowledge of databases

Record-keeping & organizational skills

Willing to be part agency & department teams

Valid Oregon driver’s license, driving record sufficient to becovered by agency auto insurance policy, ability to transport self to jobrelated events 

TB test provided by agency

Ability to pass agency criminal background check

Physical Demands

Whileperforming the duties of this job, the employee is required

• Repetitive use of hands such as grasping, twisting/turning of wrists, and finger dexterity necessary to perform various clerical duties such as typing, writing and maintaining files.
• Frequent use of arms such as pushing/pulling to open and close drawers and cabinets.
• Ability to sit for extended periods of time at assigned station.
• Ability to bend and/or reach, and to occasionally lift and carry up to 25 pounds (boxes of copy paper and/or files for storage).
• Continuous clarity of vision at 20 inches or less for normal processing of work

Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job.

Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Working Conditions,Travel and Environment

Theduties of the job require regular attendance

• 5 days per week for a minimum of 40 hours per week, in office
• Limited work from home options.
• Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required
• Work is performed in a communal, open space, cubicle environment. Frequent interruptions will occur.

Travelto other locations as necessary to complete essential functions

HIVAlliance prohibits discrimination based on race, color, religion, nationalorigin, ancestry, citizenship status, physical or mental disability, age, sex,sexual/affectional orientation, gender identity, gender expression, marital orpartnership status, veteran status, political affiliation or belief, geneticinformation, HIV antibody status or any other factor protected by law orassociation with any of these classes, in its services, employment, or use ofvolunteers.

HIVAlliance is a community united to stop the spread of the HIV epidemic. Westrive to create an environment where everyone is empowered to reach their fullpotential. We value the diverse perspectives that each of us brings to thiswork, understanding the influences of culture, race, color, religion, nationalorigin, ancestry, citizenship status, physical or mental disability, age, sex,sexual/affectional orientation, gender identity, gender expression, marital orpartnership status, veteran status, political affiliation or belief, geneticinformation and HIV status in shaping our life experiences. We pledge to listenand ask questions before making judgments, and to continue to educate ourselvesand each other. We recognize that we will only be successful against the HIVepidemic in a culture where oppression is not tolerated.