441 Customer Service Agent (Primarily Email) Jobs in Dallas, TX
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HiOperator is Hiring a Customer Service Agent (Primarily Email) Near Dallas, TX
URGENT: New hires are needed!
Join an innovative and diverse team revolutionizing one of the biggest industries in the world!
HiOperator's mission is to elevate the customer-service experience by giving excellent tools to the agents who make things happen. We are People Talking to People!
With tightly built automation, our one-stop platform puts people and tech in the right places, minimizing tedious tasks for you and maximizing quality production for our clients. Your human perspective and judgment are applied where they’re most effective—and critical.
Our momentum has been strengthening steadily since 2020, and we seek motivated individuals to help us build a revolutionary standard of service in our Dallas office. We look forward to having you try your hand at joining our tight-knit, collaborative team, where you'll use cutting-edge software, learn a ton, and have some fun along the way!
Your key priorities:
- Solve customers’ problems, via email/chat/phone for a variety of clients.
- Achieve key standards in customer satisfaction and performance.
- Work closely with leaders to improve our software and operations.
You're a great match if you:
- Excel in a high-standards, fast-paced environment.
- Type 40 wpm with 99% accuracy!
- Are dependable: you show up ready to roll every day!
- Are a quick learner – our agents serve multiple clients, with evolving policies and procedures.
- Take ownership in solving problems.
- Are tech-savvy and comfortable using the Google Workspace suite.
- Read, comprehend, and write in English.
Shift Options:
- Daytime: Monday - Friday, 7am - 4pm
- Night: Monday - Friday, 2pm - 11pm
- Weekend: Saturday - Tuesday, 7am - 6pm
You can expect:
- Opportunity for growth at a rapidly growing startup
- Performance-based, people-oriented workplace
- Multiple schedule options
Benefits:
- Medical, dental, and vision benefits
- Free parking
- Free onsite gym
- Fantastic 19th-floor view, with an awesome break room!
Visit us to learn more: https://www.hioperator.com
This is not a remote position; our entire team works in the office!
Job Type: Full-time
Pay: $17.00 per hour
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HiOperator uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Please note: We will never invite you to join a Google Hangout or similar resources, ask you to purchase your own equipment, or make you pay a fee to apply, and we will never send you an email from a third-party email service such as Yahoo or Gmail. If you are suspicious of a job posting, please verify that the posting is also listed on our official website.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer Support & Client Services Occupations: 1 year (Required)
Ability to Commute:
- Dallas, TX 75206 (Required)
Work Location: In person
Job Summary
Full Time
$35k-44k (estimate)
09/19/2023
04/24/2024
hioperator.com
Buffalo, NY
25 - 50
Related Companies
The job skills required for Customer Service Agent (Primarily Email) include Customer Service, Customer Support, Planning, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent (Primarily Email). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent (Primarily Email). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent (Primarily Email) positions, which can be used as a reference in future career path planning. As a Customer Service Agent (Primarily Email), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent (Primarily Email). You can explore the career advancement for a Customer Service Agent (Primarily Email) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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