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Night Auditor - Waldorf Astoria Atlanta Buckhead(
Job Number : HOT0AMN2)
HOT0AMN2)
Work Locations
Waldorf Astoria Atlanta Buckhead3376 Peachtree Road NEAtlanta30326
Waldorf Astoria is looking for a Night Auditor to join the Front Office Team at this gorgeous Atlanta property!
Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets.
This includes the 3-meal restaurant, bar, and in-room dining.
Want to learn more? ,
What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards :
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and / or has a bell person accompany him / her.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Receive, input, retrieve and relay messages to guests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :
In addition, we look for the demonstration of the following key attributes :
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!
Hilton offers its eligible team members a comprehensive benefits package including :
LI-CS2
EOE / AA / Disabled / Veterans
Schedule
Full-timeBrand : Waldorf Astoria Hotels & Resorts
Finance
Last updated : 2024-05-17
Full Time
Business Services
$41k-55k (estimate)
05/19/2024
06/18/2024
oopsoutlets.com
GURGAON, HARYANA
25 - 50
2007
AMAN SOBTI
$5M - $10M
Business Services
The following is the career advancement route for Night auditor positions, which can be used as a reference in future career path planning. As a Night auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night auditor. You can explore the career advancement for a Night auditor below and select your interested title to get hiring information.