The Hilton Richmond Hotel & Spa/Short Pump is looking for a qualified, dynamic Sales Manager to join our team.

The Hilton Short Pump is a flagship property owned and operated by Shamin Hotels, Central Virginia's largest hotel management company. We own and operate hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags and have tripled in size to 70 hotels over the past ten years. Shamin Hotels offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in assigned market segments. They will be responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel’s top line room and event revenues based on the goals assigned to the hotel.

Job Responsibilities:

• Meet or exceed set revenue productivity and booking goals and sales activity goals as assigned by the Director of Sales.
• Operate the Sales Department within established sales expense budget.
• Initiate and follow up on leads.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Maintain and participate in an active sales solicitation program.
• Routinely make outside sales calls to clients and prospective clients. 
• Monitor production of all top accounts and evaluate trends within your market or assigned segment.
• Utilize the sales system according to Shamin standards.
• Regularly contact existing accounts based on the tracing frequencies found in the sales system.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Shamin sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Understand the competitors in the market and the strategy to sell against them.
• Attend all training/meetings as required by management.
• Cross-sell other Shamin hotels.
• Perform other duties as requested.

Qualifications:

• Bachelor’s Degree or extensive hotel experience is required.
• Previous hotel sales experience is strongly desired, preferably at a Hilton property.
• Strong financial knowledge with the ability to work with and understand financial information and data is required.
• Must have excellent written and verbal communications skills with the ability to make effective presentations and convey information clearly in English.
• Must be highly proficient in computer systems and internet platforms, including MS Office, PowerPoint, email, etc.
• Experience with SalesPro and Delphi would be helpful.

We are proud to be an equal opportunity employer and maintain a drug free work environment. All candidates must consent to completion of a background check.