The retail store sales associate is a critical player on our growing team. Associates are the face of Hester & Cook as well as Bang Candy and are the key to a positive customer experience. We have full and part time positions available. Both are during retail hours, and are for our Downtown Franklin location and our 3 Nashville locations, including our new Bang Candy Shop in Marathon Village. Weekend availability required.

We’re looking for someone who is:

• Genuinely enthusiastic and knowledgeable about the Hester & Cook brand as well as etiquette of gift-giving and entertaining
• Interested in trends as relevant to our store environment
• A natural leader with personal accountability
• Outgoing with a positive disposition and warm, engaging personality

Qualifications:

• At least one year experience in a retail sales environment
• Strong verbal/written communication
• Excellent problem solving skills
• Ability to add-on sales and make appropriate product suggestions
• Strong customer service skills
• Developed interpersonal relationship skills and professional yet warm demeanor
• Visual merchandising skills a plus

Duties include but are not limited to:

• Helping customers with any needs
• Engaging with customers, making them feel welcome, assisted, and appreciated
• Processing sales transactions
• Providing top notch customer service and increasing sales through direct customer interaction
• Providing gift wrapping services
• Ensuring tidy and pleasing appearance of store and merchandise within
• Perform opening/closing routines including counting till and receipt of shipments
• Going above and beyond in providing a positive customer experience
• Helping to coordinate and execute events to brand standards
• Providing manager with updates as needed
• Maintaining positive company culture
• Embodying Hester & Cook’s core values in all interactions

To apply: Email resume and cover letter to careers@hesterandcook.com. Use subject line “Retail Store Sales Associate,” and indicate whether you are interested in full or part time.