Primary Purpose

To manage all areas related to identifying, implementing, and maintaining by-product management programs.

Essential Functions and Responsibilities

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
• Direct customer facility management Serve as the Single Point of Contact.
• Travel throughout US and Canada approximately 40-60%.
• Consult with clients and vendors to develop solutions to improve by-product management processes.
• Balance customer contract requirements and company profit initiatives.
• Provide assistance to customers on all aspects of waste and recycling.
• Identify all opportunities that can be serviced by Heritage Interactive.
• Provide technical and financial information to clients on various disposal options available.
• Meet with supplier partners to discuss and negotiate opportunities.
• Assist in preparation of annual budget for client's waste management activities.
• Monitor adherences to budget and negotiates changes with clients when needed.
• Manage implementation to improve waste management procedures.
• Prepare monthly waste activity reports for clients (as requested).
• Review supplier and customer invoices for data & profit accuracy.
• Assist with escalated customer aging requests from Account Administrators.
• Utilize Salesforce for opportunity tracking.
• Ability to analyze complex financial scenarios & write proposals.
• Enter and maintain information w/in Salesforce for opportunity tracking.
• Prepare regular operational performance reviews for internal leadership.

Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Education: High school diploma or its equivalent required. 4 year degree preferred.

Experience: Minimum of 2 experience in one of the following categories: Sustainability, Consultative solutions, Environmental, Property Management, Sales or Customer Service is required.

Knowledge and Abilities: Experience balancing and delivering multiple projects in a deadline driven environment. Must possess strong attention to detail; superior time management skills; excellent communication and relationship building skills. Ability to foster lasting relationships with clients and supplier partners. Must be comfortable building relationships in-person and remotely. Ability to be solve problems and provide solutions with limited direction. Ability to write business proposals. Strong Microsoft Excel skills. Ability to develop a sound knowledge and understanding of various federal, state, and local industry-related regulations. Regular and predictable attendance is an essential function of this job.

A post offer drug screen will be required.

EEO including disability/veteran