Job Summary:

The HR Generalist role involves providing comprehensive human resource support, managing employee relations, promoting employee development, maintaining compliance, and fostering a culture of employee engagement.

Essential Duties and Responsibilities:

• Provide guidance to managers and employees on HR policies, procedures, and employment laws to ensure fair and consistent application.
• Manage employee relations for a client group, addressing employe concerns and mediating conflicts to foster a positive work environment.
• Assist in performance management, including goal setting, performance reviews, and providing feedback to support employee growth.
• Assist in developing and implementing HR policies, procedures, programs, and initiatives that support the company’s culture and objectives.
• Support retention strategies to reduce turnover and increase employee tenure, including conducting exit interviews, analyzing retention data, and identifying areas for improvement.
• Participate in special projects, events, and initiatives aimed at enhancing employee engagement and organizational success.
• Collaborate with leadership to cultivate a positive and inclusive workplace culture that aligns with the organization's values and promotes employee well-being.
• Conduct training sessions on various HR-related topics as needed.
• Conduct investigations into employee relations matters as needed.
• Communicates with co-workers, management, clients, vendors, and others as needed in a courteous and professional manner.
• Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures.
• May perform other duties and responsibilities as assigned.

Key Competencies:

• Communication - Communicates well, delivers presentations, has good listening skills
• Adaptability - Adapts to change, open to new ideas and responsibilities
• Conflict Management - Good listener, committed to finding solution to problems, works well with difficult people
• Interpersonal Skills - Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
• Initiative - Takes action, seeks new opportunities, strives to see projects to completion

Job Qualifications – Education, Experience, Skills Required:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3 years of experience in HR, with a focus on employee relations and employee engagement.
• Understanding of HR best practices, employment laws, and regulations.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence others.
• Highly organized with strong attention to detail and the ability to prioritize and manage multiple tasks.
• Proficiency in Microsoft Office Suite.
• HR certification (e.g., SHRM-CP, PHR) is a plus.

Working Conditions:

Office environment (no specific or unusual physical/environmental demands).

General Information:

All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc.

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Heritage Insurance Holdings, Inc. is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.