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Customer Business Manager
Heilind Electronics Annapolis, MD
Apply
$126k-165k (estimate)
Full Time 1 Day Ago
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Heilind Electronics is Hiring a Customer Business Manager Near Annapolis, MD

Job Description
JOB SUMMARY
The major objective for this position is to increase sales (indirect and direct) in your assigned territory through growing existing customer accounts along with a large focus on increasing our current business partnerships as well as creating new business relationships at accounts in your assigned territory covering the Northern Florida area.
Your goal is to take Heilind, its franchised lines and services deeper into the accounts and be the indispensable and trusted go-to resource for supply chain and engineering.
A strong predictor of success for a Customer Business Manager is the ability to build relationships. You are the quarterback as you collaborate with the inside support team and other key departments to build solid relationships with our customers and suppliers built on Heilind's performance, trust, and innovation. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
  • Before you start the journey, it's important that you have the roadmap. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company vision, key Company objectives and most important your individual objectives expectations. Set up systems to measure your progress toward meeting or exceeding your objectives each month.
  • Within the first 30 days... With the support of your Branch Manager, learn the Heilind system and the sales tools you will be using on a daily basis to help organize, track, and follow up your sales activities. During this time, also with the assistance of your Branch Manager, you will proactively introduce yourself to your top 1020 accounts and also your top 5 supplier reps in person.
  • Within the first 60 days... With the support of your Branch Manager, you will meet with the remainder of your supplier reps and account base in person. Meet with your inside sales team to review your top 20 accounts and discuss engagement opportunities. By this time, you should also be comfortable with the CRM and sales tools. You should start loading New Opportunities that you are creating via New Designs and New Quotes into Opportunity/Design Tool on a daily basis.
  • Within 90 days... You will meet with your Branch Manager where the two of you will strategically plan your coverage of the territory by ranking your accounts (A, B or C). All assigned training modules should be completed by this time. Also, you should be scheduling regular meetings with your supplier reps to discuss business opportunities, sharing account information, and developing strategies to pursue opportunities. You should have identified a minimum of $150,000 in new Opportunities.
  • Within the first 6 months... You should have accomplished a minimum of three supplier training events. By this time, you should be comfortable explaining weekly what you are creating, the outcome of assigned sales leads and updates on specific activities discussed as critical to your success with Heilind. Also, you should have ten active new design opportunities. Through your regular rep meetings, you should have identified $300,000 in new business that Heilind doesn't currently enjoy (existing or new customers)
Requirements
EDUCATION/EXPERIENCE:
  • A business or technical bachelor's degree from a four-year college or university or an equivalent combination in education and experience.
  • At least four years of sales/marketing experience; preferably in electronic component distribution or a closely related field.
  • Proven experience as a Field Sales Manager or similar.
  • Experience with sales tracking software.
  • Experience with commissioned sales, field sales, or related fields.
SKILLS AND REQUIREMENTS:
  • To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
  • Must be able to report to assigned office location during scheduled in-office workdays.
  • Microsoft Outlook, Word, Excel, and PowerPoint are also frequently utilized sales tools.
  • Valid driver's license.
  • Strong interpersonal, negotiation and communication skills.
  • Excellent organizational skills.
  • Ability to overcome objections from potential clients/customers.
  • Ability to develop and administer insightful market research protocols.
  • Self-motivated
  • Record of achieving quotas.
  • Ability to solve problems and to deal with a variety of variables.
  • Valid Driver's License.
PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
WORKING CONDITIONS:
Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
Equal Opportunity Employer
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
ols.
Compliance Statement
If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.
Benefits
Heilindoffers a comprehensive benefits package to all full time, regular employees located in the United States which include:
  • Comprehensive medical, dental and vision
  • Vacation, sick time and holidays
  • Accident, life, disability and critical illness insurance
  • 401k retirement program with match
  • Wellness programs
  • Tuition reimbursement
  • Referral bonuses
  • Employee discount program
  • Pet insurance
  • And the day off for your birthday!

Job Summary

JOB TYPE

Full Time

SALARY

$126k-165k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/18/2024

WEBSITE

heilind.com

HEADQUARTERS

HUDSON, NH

SIZE

25 - 50

FOUNDED

2001

CEO

RICHARD DURLAND

REVENUE

<$5M

INDUSTRY

Wholesale

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About Heilind Electronics

Heilind Electronics is one of the world's leading distributors for interconnect, electromechanical, and sensor products. As the industrys preeminent distributor, Heilind stocks the largest inventory of connector products in North America. We are franchised for over 150 of the industry's leading manufacturers, and offer products in 25 component categories including connectors, relays, sensors, switches, thermal management and circuit protection products, terminal blocks, wire and cable, wiring accessories, and insulation and identification products. For over 45 years, Heilind has been dedicated... to exceeding customer expectations by offering diverse and deep inventory, innovative supply chain management solutions, comprehensive range of value-added services, no minimum order quantity, flexible policies, fast order handling, knowledgeable technical support, and unsurpassed customer service. We Deliver Fast! Heilinds service network includes eight automated distribution centers that position our inventory logistically close to customers along with several fully equipped value-added centers offering a complete menu of part assembly, modification, and packaging services. In addition, Heilinds Mil-Aero division, Interstate Connecting Components, offers assembly on thousands of mil-spec connectors. Best Electronics Distributor for Seven Years Running Heilind Electronics has been recognized by market research firm Bishop & Associates as the #1 electronics distributor for seven years in a row. Heilind outperforms every other electronics distributor in terms of on-time delivery, breadth of product offering, sales and technical support, and ease of doing business. More
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The following is the career advancement route for Customer Business Manager positions, which can be used as a reference in future career path planning. As a Customer Business Manager, it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Business Manager. You can explore the career advancement for a Customer Business Manager below and select your interested title to get hiring information.