Reception

This is a great opportunity for someone looking to have a professional full-time career in the health care field. The successful candidate for our Front Desk Receptionist position should possess a pleasant personality, positive attitude, great attention to detail, work well under pressure and love to provide outstanding customer service! We care about people.

Heights Eyecare is seeking a friendly, reliable team member to join our busy 6 doctor practice as a Front Desk Receptionist. This is a great job for a caring and qualified individual who would like to make a positive difference in people’s lives by helping with their most valued sense, sight!

Availability: Monday - Friday

Job Type: Full Time

Education: High school or equivalent (Required)

What you need to succeed:

• Smile
• Energetic and amiable personality
• Team player with a positive attitude
• Ability to be resourceful and proactive – takes initiative
• Critical thinking and problem solving skills
• Customer Focus- people skills
• Professionalism
• Exceptional communication skills, oral, written, and auditory
• Eagerness to learn within the healthcare field
• Excellent work ethic- dependable
• Social perceptiveness
• Time awareness
• Skills and intuitive knowledge to operate technology devices effectively
• Experience working with the Microsoft Business Suite

What you will do:

• Welcome all patients/visitors at the Front Desk by greeting and directing them immediately 

• Answering, screening and forwarding all incoming telephone calls

• Schedule appointments according to needs of patients

• Updating/ Inputting/ Verifying Insurance 

• Accurately collect and record patient demographic information
• Precisely collect money, process payments, and reconcile money multiple times each day
• Use proficient computer skills when working in software programs including Compulink EHR, Promptly patient communication, Weave patient communication, Microsoft Business suite, CareCredit, etc.

• Directs patients to appropriate areas while maintaining all team member and departmental guidelines

• Maintains safe and clean Reception Area by complying with all policies and procedures

• Provide basic and accurate information in-person and via phone/email

• Perform other clerical duties such as filing, photocopying and faxing as needed

• Multitasking and time-management skills, with the ability to prioritize tasks

• Other duties as assigned.

What will set you apart:

• Experience in a busy, complex medical office environment
• Participation working on a collaborative team
• Demonstrated knowledge of benefits and services including eligibility requirement
• Demonstrated ability to dig deep and find answers
• Strong understanding of medical terminology and medical coding

What we offer:

• Paid Personal Time Off
• Paid Holidays
• Health Insurance benefits
• Vision benefits for you and your family
• Monthly bonus program (after 90 days)
• 401K matching (after 1 year)
• Fashionable Eyewear
• Ongoing education in the Eyecare field

We are willing to train, and the starting compensation will all depend upon the amount of training required and what level of expertise, but even an inexperienced Front Desk Receptionist who can learn skills quickly, shows us commitment and can work hard, has the ability to earn more.

Please email a cover letter and resume to sage.hammer@heightseyecare.com

Job Type: Full-time

Pay: $15.00 - 17.50 per hour

Expected hours: 37 – 40 per week