Ortho Montana (“OM”) in Billings, MT seeking a Full-Time Medical Receptionist/Occupational Therapy Technician for their Downtown location to serve in their Growing Outpatient Therapy Clinic.

Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Ensures availability of treatment information by filing and retrieving patient records.
• Prepares patients for therapy treatment by welcoming, comforting, providing and/or assisting the patient into therapy apparel or apertures.
• Provides information to patients by answering questions and requests; allaying fears.
• Educates patients by demonstrating proper use of equipment and exercise routines.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
• Ensures operation of therapy equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.
• Enhances therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties as assigned.

Minimum Requirements:

• 1-2 years of Physical/Occupational Therapy Office experience preferred
• Excellent Customer Service, Telephone, and Communication skills

Other Skills Required:

• Ability to Multi-task
• Organized
• Self-Motivated
• Attention to detail

Req #2498

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Schedule:

• Day shift

Work setting:

• In-person

Application Question(s):

• What is your desired hourly rate of pay?

Work Location: In person