Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.

Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.

If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Duties

Develop and deliver internal training courses and programs that target new hire orientation and supportive trainings for those employees 0-6 months into their Heartland career.

Assist, develop and facilitate training programs that support Advanced Training team projects, product training, sales processes, techniques and effectiveness, consultative selling skills, presentation skills, and phone selling skills.

Apply foundational knowledge of the Sales Function to design curriculum and content such as : tests, visual aids, etc).

Select appropriate delivery mechanisms (i.e., classroom, webcast, e-learning, field training, etc).

Develop and monitor metrics for evaluating training effectiveness.

Report and track new hires within the sales training program, and help to keep them accountable in completing training requirements.

Coach and mentor Inside Sales Representatives through sales scenarios and role plays to deepen learning transfer and application.

Train on a wide array of payments processing, POS, financial products, and Heartland’s sales enablement tools.

Experience / Skillset

Ability to handle multiple responsibilities, personalities, and tasks with limited supervision or guidance while staying within our core principles / practices

Commitment to the success of salespeople through a variety of learning preferences and receptiveness to ensure maximum effectiveness of our training program

Strong written and verbal communication skills

Strong presentation skills

Solid critical thinking and organization skills

Strong documentation and problem resolution skills

Comfortable in both group and 1 on 1 training situations

Strong interpersonal skills with the ability to motivate and inspire others

Able to balance multiple projects with the ability to rearrange priorities on short notice

Confident in providing constructive feedback to salespeople

An entrepreneurial spirit that’s also able to collaborate with others

Able to work within time constraints to learn a topic & deliver training quickly

Able to make clear and confident decisions under stressful situations

A self-learner who strives to be an expert in their field and their own growth and development

Willing to maintain close and frequent communication with teammates and manager

Has a growth mindset and upholds professionalism to support a positive work environment

Required

Pevious Sales Experience

Previous Coaching / Mentoring Experience

Preferred

Previous Training or L&D experience

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Last updated : 2024-03-23