Essential Duties and Responsibilities: 

The Inside Sales Associate is responsible for assisting in booking freight, working closely our 3^rd Party Brokerage.

• Responsible for working with 3 PL brokers to book freight on a daily basis
• Searching Load Boards for new freight
• Must communicate efficiently and professionally with Fleet Managers and Customer Service Representatives
• Data entry of loads and freight into company system
• Responsible for understanding customer service / communications expectations and proactively working with Load Planning and Fleet Management to prioritize the meeting of expectations 
• Proactive communication with Western Flyer Express customer base 
• Responsible for input and appointment setting/modifications of loads booked
• Maintain compliance with all applicable company policies and procedures 

Education and/or Work Experience Requirements: 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers, colleagues and managers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• 1-2 years of transportation experience preferred 

Physical Requirements: 

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to talk, listen and speak clearly on telephone