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As a Member Services Specialist, you’ll leverage your expertise in health benefits and customer service to serve as an advocate for our members to support their healthcare needs. Member Services Specialists must thoughtfully identify solutions to intricate and often complex matters within the health benefits industry to ensure our members needs are met. This role will require a high level of customer service support to our members with a key focus on an empathetic resolution-oriented approach via inbound/outbound calls, email, and chat.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
EDUCATION/EXPERIENCE
BENEFITS
ABOUT HEALTHCOMP
Operating since 1994, we’re a third-party administrator (TPA) committed to providing employers with all the services needed to administer their benefits efficiently resulting in better health outcomes for their employees and higher cost savings for them. We partner with a variety of health providers and technology vendors to ensure a robust offering of medical, dental, vision, COBRA, HIPAA, flexible spending accounts and reference-based pricing, so members can make the most out of their benefits. It’s comprehensive care without the confusion.
HealthComp is an equal employment opportunity employer.
Job Type: Full-time
Pay: $20.00 per hour
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Work Location: In person
Full Time
$35k-44k (estimate)
04/22/2023
05/07/2024
healthcomp.com
Fresno, CA
200 - 500
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Life Insurance, Verbal Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.