8 Inside Customer Service Representative Jobs in Batavia, IL
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Healthcare Linen Services Group is Hiring an Inside Customer Service Representative Near Batavia, IL
ESSENTIAL FUNCTIONS:
- Complete weekly and monthly data reports and present those to the team using our internal software system
- Manage Google Docs and other data driven information
- Participate and Execute Quarterly Business Reviews with customers
- Monthly CSM ride along to visit customers
- Resolve customer concerns by clarifying complaints and addressing or resolving them internally thru follow up
- Manage a customer clinic base which includes monthly onsite visits
- Training customers to ensure proper use of our software systems
- Manage all aspects of day to day operations of our internal software system including ordering, inventory, and updates
- Participate in customer installs and preparation as needed
- Manage our internal and external scrub program
- Responsible for communication to our internal team and customers
- Perform any other duties as supervisor/manager sees fit
JOB QUALIFICATIONS AND PHYSICAL REQUIREMENTS:
- Be able to read and write English
- Must be able to accurately perform simple mathematics
- Understand and observe all safety guidelines and recommendations
- Must be able to communicate with customers and employees effectively and professionally
- Excellent interpersonal, negotiation, and conflict resolution skills
- Strong analytical and problem-solving skills
- Able to complete duties accurately
- Excellent organizational skills and attention to detail
- Ability to multi-task and prioritize tasks in a fast-paced environment
- Must be proficient in Excel, Google. Power Point and MS Word
- Ability to act with integrity, professionalism, and confidentiality
- Be able to follow directions given by managers
- Possess and maintain a positive well-balanced attitude
- Must have reliable transportation and the ability to drive to customers as needed
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Application Question(s):
- Are you proficient in Microsoft Office?
Experience:
- healthcare or administrative: 1 year (Preferred)
- Customer service in office setting: 1 year (Required)
Work Location: In person
Job Summary
Full Time
Consumer Services
$19-19 (estimate)
04/16/2023
05/10/2024
healthcarelinensg.com
SALT LAKE CITY, UT
500 - 1,000
1990
BOB ALTER
$10M - $50M
Consumer Services
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About Healthcare Linen Services Group
Healthcare Linen Services Group (HLSG), is a leading provider of linen management services to the healthcare and hospitality industries. These four premier regional brands were brought together through the guidance and ownership of Thompson Street Capital Partners (TSCP), St Louis, MO. Logans Linens and Logans Uniform Rental & Services in Shelbyville, KY, established in 1925, created a platform for future growth and expansion in 2009. Superior Health Linens, Cudahy WI, established in 1990, was merged with Logans in 2016 and offers several distinct processing plants in the mid-west. Textile Car...e Services in Rochester, MN, established in 1915, serving both the healthcare and hospitality market was the most recent investment in the groups expansion plans in 2017. HLSG currently operates nine state-of-the-art laundry processing facilities in four states delivering over 175 million pounds of assorted quality linens into both the healthcare and hospitality markets. As an outsourced provider, we partner with healthcare administrators, clinicians and staff to deliver a wide variety of comfortable, bacteria free linens to thousands of hospitals, physician offices, surgery centers, and nursing homes. HLSG is a member of the Textile Rental Services Association (TRSA) and has earned accreditations from the Healthcare Laundry Accreditation Council (HLAC) which exceed healthcare laundry processing standards set by OSHA, JCAHO and other federal agencies.
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The job skills required for Inside Customer Service Representative include Customer Service, Problem Solving, Planning, Attention to Detail, Transportation, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Customer Service Representative positions, which can be used as a reference in future career path planning. As an Inside Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Customer Service Representative. You can explore the career advancement for an Inside Customer Service Representative below and select your interested title to get hiring information.
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