Overview

This opportunity is primarily "work from home" but should be based within driving distance of our Lansing, MI office for in-office attendance when needed.

Job SummaryUnder general supervision, this position is responsible for assisting and providing firm-wide support for Deltek Vantagepoint (ERP) software, document management and other reporting tools/resources within the firm. Additional responsibilities include supporting efforts with the development and ongoing maintenance of systems and processes to facilitate the organization. The Junior Business Analyst will also assist in storing and retrieving data pertaining to HMA proposals, work products, and contracts.

Responsibilities

Work Performed and Job Requirements

• Presents queries and reports to individuals, small groups, and full staff.
• Prepares documentation for training.
• Trains colleagues on current and new data systems.
• Identifies information needs and areas for improvement.
• Helps identify areas for improvement in data maintenance and management.
• Performs data analysis to find trends and anomalies.
• Maintains data integrity in current systems (Deltek Vantagepoint, SharePoint, Outlook, Azure, and Power BI).
• Assists with identifying, reviewing, and implementing new systems.
• Maintains and utilizes the ticketing system (Freshservice) for data related requests
• Works with various teams within the organization to keep data consistent and useful.
• All other duties as assigned.

Qualifications

Education/TrainingMinimum of a bachelor’s degree in business information systems, information systems, information technology or related discipline is required.

ExperienceMinimum of 1 year experience is preferred.

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills including the ability to professionally communicate and coordinate with colleagues.
• Must be very organized, precise, and accurate in work, with strong attention to details while multi-tasking.
• Ability to work independently, with sound fiscal and time management skills, and priority management to meet conflicting deadlines.
• Ability to make decisions using sound judgment.
• Ability to maintain high standards of customer service and satisfaction.
• Ability to troubleshoot issues quickly and effectively.
• High proficiency in Microsoft Office Suite and ability to learn and use other computer programs.
• Superior interpersonal skills.
• Ability to review and understand datasets.
• Ability to multi-task and adhere to strict deadlines.
• Ability to manage significant recurring responsibilities with unpredictable short-term demands.
• Ability to be proactive, flexible, and able to switch gears quickly from one project to the next.
• Capable of handling confidential information in a discrete manner.
• Ability to work extended hours when deadlines are approaching.

Work Aids and Equipment UsedComputer, printer, copier, scanner, fax, telephone, web conferencing.

Working ConditionsWork is sedentary in nature and performed in an office environment. Minimal travel required. Work may be stressful at times.

Physical/Mental DemandsWork requires hand dexterity for office machine operation; stooping, climbing, and bending to files and supplies; mobility to complete errands; stand/sit for up to eight hours each day; ability to communicate clearly when using the telephone; requires sitting; standing, walking, reaching, bending, lifting, and twisting at times; moderate levels of stress. Ability to lift up to 10 pounds periodically.

EEO

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)