At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Specialist, Crew Payroll works collaboratively with Crew Scheduling, HR Payroll, and various other Operational groups to ensure the accuracy of crew payroll processing and associated deliverables. The responsibilities will be focused on our Pilot and Flight attendant work groups and their respective bargaining agreements.

Key Responsibilities

• Responsible for the daily analysis and processing of accurate pay for Pilots and Flight Attendants by performing daily and weekly audits to ensure:
• Compliance with ALPA and AFA Labor Agreements.
• Accurate calculation and processing of crew duty hours, absences of flight crews (e.g., sick, company business, and vacation), and crew payroll closing.
• Proper application of pay by accounting, recording, and reconciling Crew Payroll discrepancies.
• Collaborates with Crew Scheduling, Training Scheduling, Flight/Inflight Operations, and HR Payroll to understand pay requirements and apply adjustments to pay resulting from operational changes.
• Participate in ongoing training to maintain a strong understanding of the Company’s interpretation of Pilot and Flight Attendant collective bargaining agreements to accurately translate CBAs into pay requirements.
• Work with Senior Specialist to identify areas of concern or risk in the upstream by auditing processes and providing recommendations to facilitate continuous improvement.
• Research and respond to crewmember pay inquiries via EConnect within established SLAs to ensure crewmembers are responded to in a timely manner, discrepancies are quickly resolved, and future discrepancies are prevented.
• Provide basic reporting based on employee inquiries, case management trends, and other pay-related issues to assist with identifying root causes and/or systematic issues.
• Produce monthly payroll reports using CrewTrac to help Leaders track monthly trends and irregularities.
• Other duties as assigned or directed.

Minimum Requirements

• Bachelor’s degree or an equivalent combination of education and related working experience.
• 1 year of experience working in Crew Scheduling, Payroll, Accounting, or related experience.
• Working knowledge of generally accepted accounting principles and accounting processes.
• Strong proficiency in Microsoft Office suite.
• Ability to effectively manage time and resources, adapt to rapidly changing priorities, and meet required deadlines (which may occasionally require work before or after business hours or weekend duty).
• Excellent oral and written communication and interpersonal skills.

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success. ​

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $56,000 - $73,000.

Preferred Qualifications

• Airline experience
• Proficiency in the understanding and application of regulatory and contractual documentation (FARs, AFA and ALPA contracts, etc.)
• Working knowledge of the Crew Management Systems (Crew Trac, Crew Pay)
• 3 years of experience in Crew Scheduling

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.