Position Summary

The Assistant Manager supports the Store Manager with all tasks related to a site’s operation.

Responsibilities and Duties

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints
• Demonstrate competent knowledge of Point of Sale and back office systems
• Resolve customer issues in a friendly and professional manner
• Assign and inspect shift duties and responsibilities
• Understand and apply federal, state, and local labor laws as they apply to retail operations
• Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed
• Demonstrate strong ability to manage multiple tasks at one time
• Interact professionally with all team members
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues.
• Perform other duties as assigned

Education and Work Experience

• Prior Retail or Management experience preferred
• Ability to reconcile shift reports and understand their purpose
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make the necessary corrections effectively.
• Demonstrate analytical and problem-solving skills.

Candidate must be able to work any shift, Sunday – Saturday to support the company’s business needs.

Skill Set

• Experience with analyzing data
• Critical attention to detail
• Outstanding communication and interpersonal abilities
• Leadership Skills
• Problem Solving Skills
• Critical-Thinking Skills

Physical Demands and Work Environment

Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials

and equipment up to 30 lbs. Proficient hand/eye dexterity is essential to operate cash register (EPOS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.

The above describes the physical and visual activities commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.