· Manages the day-to-day operation of Slot service on assigned shift.

· Monitors appearance of all facilities and service areas and follows up to ensure cleanliness standards are at the highest level.

· Directly responsible for training slot team members; providing each with the tools and appropriate direction to perform his/her responsibilities.

· Monitors compliance with all established company, departmental and regulatory agency rules and regulations.

· Provides training feedback and disciplinary action regarding these rules and regulations.

· Provides each team member with clear directives needed to meet departmental standards and achieve departmental goals.

· Maintain security of all games, money and employees.

· Strives to build and maintain rapport with slot players and handle guest disputes.