Assures the highest possible level of guest satisfaction by repeatedly performing duties that support the efficient operation of the Housekeeping for the public areas of the property. Demonstrate and promote a strong commitment to providing the best possible service to our guests and fellow employees. Maintain grounds to increase curb appeal by picking up debris and cleaning as needed. Empties all trash containers as needed. Cleans break room, gu...
Interview, hire, train, and orient new team member to their job. Evaluate and oversee job performance. Responsible for assisting team members with goal setting and development plans. Conduct group and individual training as to Policies and Procedures, equipment, and area set up. Meet labor objectives while achieving guest satisfaction. Must be able to write and cost out a department schedule. Prepare documentation for labor cost when necessary. U...
Greet guests with a smile and pleasant disposition in a timely manner. Server greets Guests, shows appreciation and takes beverage order within 2 minutes. Water delivered within 2 minutes (where applicable).Food delivered within course time. Clean and reset tables. Must be familiar with all Wine, Drink, and Food Items. Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal. Complete...
This position is responsible for guests coming into the restaurant and accepting their payment/coupon upon entering the restaurant/buffet. Must provide good customer service with a smile. Assigned a register at the beginning of his/her shift and given a drawer containing a “bank” of money. Receive payment by cash, credit cards, coupons, vouchers, or automatic debit. Issue a receipt to the guest and return the appropriate change. . Monitor checkou...
Assists with the Management activities of the Slot Department in the absence of the Slot Shift Manager ensuring the delivery of excitement and entertainment to all slot guests by the slot employees. Manages the day-to-day operation of Slot service on assigned shift. Monitors appearance of all facilities and service areas and follows up to ensure cleanliness standards are at the highest level. Directly responsible for training slot team members. p...
Sit in surveillance room and observe actions in the casino, count room areas, restaurants, hotel common areas, entertainment complex and any other public areas of the property. Arrive sufficiently early for briefing. Check equipment functions on a regular basis. Maintain daily shift log. Notify supervisor of suspicious activity or procedure violations. Observe all areas of casino, hotel and public areas for procedural infractions and criminal act...
Sit in surveillance room and observe actions in the casino, count room areas, restaurants, hotel common areas, entertainment complex and any other public areas of the property. Arrive sufficiently early for briefing. Check equipment functions on a regular basis. Maintain daily shift log. Notify supervisor of suspicious activity or procedure violations. Observe all areas of casino, hotel and public areas for procedural infractions and criminal act...
Responsible for furnishing cashiers in the cage/credit division of the Finance Department employees with money when acting as Main Banker. Perform normal cashier duties when not acting as Main Banker. Verifies all money drops and deposits money into appropriate accounts. Reconciles accounts. Processes marker checks and returned checks. Maintains various records of Main Bank activities. . Counts and balances foreign chips. Pulls and counts mutilat...
Accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. Collects guests player club information and using same while making Marketing room reservations...
Accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. Collects guests player club information and using same while making Marketing room reservations...
Responsible for handling slot and table games drops ensuring compliance with applicable laws, rules and regulations of the MGC and property policies, procedures and controls. Ensures the integrity of all soft count transactions. Assists in table games drops, as well as slot drops. Counts money and reconciles counts with appropriate departments. General labor duties - lifting, bending, standing and walking during shift. Applicant must be able to ...
The Sous Chef contributes to the success of the Buffet and restaurants through the direction and guidance of the restaurant operations to ensure a positive guest experience and company profitability. . His/her responsibility is to direct the operation of the restaurants, attain objectives and highest standards of food quality, service, cleanliness, and safety. Exhibit good knowledge of food cost. Ensure food items are prepared according to compa...
