We are excited to announce that we are looking for an outstanding veterinary receptionist to join our team. We work hard and love taking care of our patients! Our ideal candidate will have a team mentality and goal oriented attitude, possess critical thinking skills, a desire to learn and a willingness to provide exceptional customer service to all of our clients. Our office stays in high demand, so be prepared to hit the ground running with us!

Our Reception Team is the control center of our hospital. Responsibilities include maintaining the daily flow of appointments, patients and clients in the practice in an organized and timely manner. Our Reception Team helps process prescription refill requests, including flea/tick and heartworm preventative, to our Medical Team. Scheduling, record keeping, documentation and processing payments are daily activities of our Reception Team.

Must be available Monday-Friday 7:00 am to 7:00 pm (shift varies) and a minimum of 2 Saturdays per month 8:00 am to 2:00 pm.

Job tasks include and are not limited to:

• Answer multi-line telephone system, balance both inbound and outbound calls
• Utilize computer and computer software to assist clients with accessing their medical records, scheduling appointments and fielding questions to the Medical Team
• Provide excellent customer service to all clients
• Handle financial transactions
• Problem solve and seek to exceed client expectations
• Maintain medical records and appropriate documentation for each patient
• Maintain a clean and organized work station and Reception Area
• Aid in maintaining the cleanliness of the facilities
• All other duties as assigned

Experience:

• Veterinary Experience: (Preferred)
• Front Desk: (Preferred)

Work Location:

• One location

Work Remotely:

• No

Schedule:

• Monday to Friday
• Weekends
• 35-40 hours per week (FT)
• 20-30 hours per week (PT)

Full Time Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Part Time Benefits:

• Employee discount

Salary:

• Pay is commensurate with experience

Miscellaneous:

We are a drug free work zone.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Professional development assistance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Experience:

• Veterinary experience: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person