3 MGR - HOUSEKEEPING Jobs in Atlantic, NJ
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Hard Rock Hotel & Casino Atlantic City is Hiring a MGR - HOUSEKEEPING Near Atlantic, NJ
- Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures
- Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible
- With assistance from Director of Housekeeping and Housekeeping Managers, manages the property’s Hotel Housekeeping Department in all daily operations
- Creates a culture of high ethical standards, integrity and service at all times
- Personally assists guests, inspects VIP guest rooms, solicits feedback and adapts internal procedures accordingly
- Implements systems that help anticipate the needs of our guests
- Seeks opportunities to improve performance, and implements action plans for improvement
- Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of room product
- Works with direct reports to help set development plans; conducts performance appraisals and evaluates progress toward goals
- Creates a culture of accountability through quality control metrics for Housekeeping performance
- Ensures that all Housekeeping employees have excellent initial and ongoing training
- Creates a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions
- Coaches, mentors, and motivates the Housekeeping Team to provide an exceptional guest experience, consistent with industry-observed luxury travel standards (AAA / Forbes).
- Ensures integration and teamwork for the department in a positive environment
- Participates in quality assurance program and helps Housekeeping achieve a top-tier rating
- Assure all safety policies and procedures are followed
- Assists in the purchase of linens and housekeeping supplies through performing inventories
- Conduct scheduling for all housekeeping employees
- Works closely with vendors to assure proper pricing, delivery and maintenance
- Is responsible for overseeing the completion of room projects
- Utilize device/HotSOS to place requests for Housemen and other departments
- Is responsible for overall condition of cleanliness and functionality of room, by generating requests through HotSOS/REX Assist in creating housekeeping assignments and maintains them to ensure efficient and accurate execution
- To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
- Other duties as assigned
- High School diploma, GED, or equivalent required
- Minimum 1 year of experience in a Hotel Housekeeping Management role or 2 years of experience as Hotel Housekeeping Supervisor
- Bilingual in Spanish preferred
Job Summary
Full Time
$53k-68k (estimate)
03/27/2024
05/04/2024
hrhcac.com
Philadelphia, PA
<25
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The job skills required for MGR - HOUSEKEEPING include Housekeeping, Laundry, Scheduling, Customer Service, Teamwork, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a MGR - HOUSEKEEPING. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by MGR - HOUSEKEEPING. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for MGR - HOUSEKEEPING positions, which can be used as a reference in future career path planning. As a MGR - HOUSEKEEPING, it can be promoted into senior positions as a Head of Housekeeping that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary MGR - HOUSEKEEPING. You can explore the career advancement for a MGR - HOUSEKEEPING below and select your interested title to get hiring information.
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