Overview. The Spa Front Desk Agent is responsible for the reception and retail area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products. booking appointments, checking the guest into the computer system and charging for services performed. Responsible for supporting the guest experience from check-in, to departure, adhering to all Hard Rock and Forbes guest se...
Overview. Under the direction of the Lead Entertainment Tech/Entertainment Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments and tools necessary for the preparation of professional shows and performances. Assist in day to day...
Overview. Supports the Director of Entertainment Operations in venue management and responsible for training and helping to develop the venue’s identity. Responsibilities. Ensures customer requests and feedback, both verbal and written are responded to promptly and efficiently. Maintains and creates relationships within the industry to increase revenues and guest attendance in the venue. Manages sales and conversions. Provides clear handover duri...
Overview. As a Junior SQL Developer, you will be an integral part of our technology team, contributing to the design, development and maintenance of our database systems. Your primary focus will be on writing efficient SQL queries, ensuring data integrity and collaborating with other team members to enhance our applications. Responsibilities. Database Design and Implementation. Create and modify database structures, including tables, views, store...
Overview. This position is responsible for ensuring quality and service in their restaurant or department. Responsibilities. Promote a positive working environment and lead by example. Ensure quality of hospitality, service, and product. Responsible for scheduling, planning, timing, motivation, and supervision of all employees. Responsible for daily financial controls. Assists with the creation, tracking, and execution of strategies for concept a...
Overview. The Busser is responsible for preparing dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Responsibilities. Set- up / Replenish server stations with polished china, glassware and silverware. Set- up / Replenish server stations with condiments for service. Ensure place settings are appropriate and each guest has a napkin, polished silverware, and any other item this is p...
Overview. It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience. Responsibilities. Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. Maintain a professional and positive attitude at all times. Maintain complete knowledge of the menu offerings. Escort guest to...
Overview. It is the responsibility of the Beach Manager to direct and lead the daily Beach operations ensuring the delivery of excellent guest experience. The Beach manager will be responsible for forecasting, planning and managing the Beach staff. Responsibilities. Manage all beach bar employees and day to day operations within budgeted guidelines and to the highest standards. Preserve excellent levels of internal and external customer service. ...
Overview. Under the supervision of the Food & Beverage Management Team, the incumbent ensures top quality guest service for those enjoying the beach areas. Responsibilities. Proactively greets guests, verifying hotel guest status, card status or other requirements and provides an orientation of the recreation area. Processes sales transactions for chair, umbrella and cabana rentals. Works together with Food & Beverage team according to department...
Overview. It is the responsibility of the server to provide high quality food and beverage service ensure that guest have an amazing experience. Responsibilities. Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. Thank guests with genuine appreciation and provide a fond farewell. Anticipate guests’ service needs. Engage guests in conversation regarding their stay, p...
Overview. Under the direction of the Warehouse Manager, the incumbent is responsible for processing and delivers requisitions submitted to the Warehouse. Responsibilities. Receives, counts and stores all materials assigned to Warehouse. Marks, prices and stocks all items in proper locations. Checks all materials received for possible damage, leakage or theft. Rotates stock to maintain integrity of all products. maintains constant check on tempera...
Overview. Under the direction of the Director – Food & Beverage, the incumbent plans and supervises the overall outlet. operation, including all related management functions to ensure a positive guest experience. Primarily responsible to. ensure consistency of service through the implementation of policy and procedure, training, certification, recognition. and discipline of all Beverage Team Members and management. Responsibilities. Promote a pos...
