Job Overview:

We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Duties:

-Secure the building over night from 11pm - 7am. Run the audit and supervise the hotel.

-Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel services
- Process reservations and cancellations accurately
- Manage phone calls and reservations efficiently
- Assist with guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:

- Previous experience in hospitality or hotel management preferred
- Familiarity with night audit procedures is a plus
- Excellent phone etiquette and communication skills
- Bilingual proficiency is advantageous
- Knowledge of phone systems and basic computer applications
- Strong customer service and guest relations skills

This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you have a passion for providing exceptional service and enjoy working in a team-oriented setting, we encourage you to apply for the Front Desk Agent position.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 16 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Durango, CO 81301: Relocate before starting work (Required)

Work Location: In person