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JOB OVERVIEW
Represents the hotel to the guest throughout all stages of the guest's stay, accommodating special requests whenever possible. Works closely with the housekeeping and maintenance department. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest rooms.
At Premier Hospitality Hotels we want our guests to relax and be themselves which means we need you to:
anything.
DUTIES AND RESPONSIBILITIES
Financial Returns:
People:
Guest Experience:
Responsible Business:
Reports unusual occurrences or requests to the manager or assistant manager.
Perform other duties as assigned.
ACCOUNTABILITY
This job is the main contact point at a limited service hotel. Typically coordinates all guest needs and requests.
QUALIFICATIONS AND REQUIREMENTS
3 years of Front Office/Guest Service experience preferred. Must speak fluent English. Other languages preferred.
PHYSICAL DEMANDS
Walking: Moving about on foot
Lifting: Raising or lowering an object from one level to another (includes upward pulling) up to 50 lbs
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pushing: Exerting force upon an object so that the object moves away from the force
Pulling: Exerting force upon an object so that the object moves toward the force
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
Kneeling: Bending legs at knees to come to rest on knee or knees
Crouching: Bending body downward and forward by bending legs and spine
Reaching: Extending hand(s) and arm(s) in any direction
Sitting: Remaining in the seated position
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken Instructions to other workers accurately, loudly, or quickly
ENVIRONMENTAL CONDITIONS:
Exposure to
Toxic or caustic chemicals, Noise, Unpleasant odors
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Full Time
$27k-36k (estimate)
05/09/2024
07/08/2024
The job skills required for Front Desk Agent include Guest Service, Front Office, Housekeeping, Cash Handling, Initiative, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.