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```Duties``` - Greet and welcome guests upon arrival at the hotel - Register guests and assign rooms, ensuring all necessary information is obtained - Provide information about hotel services, amenities, and local attractions - Handle guest check-ins and check-outs efficiently and accurately - Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner - Maintain a clean and organized front desk area - Assist with reservations and cancellations as needed - Process payments and maintain accurate records of guest transactions - Collaborate with other hotel departments to ensure guest satisfaction ```Experience``` - Previous experience in a similar role preferred, but not required - Knowledge of night audit procedures is a plus - Bilingual skills (English/Spanish) are highly desirable - Excellent phone etiquette and communication skills - Familiarity with hotel operations and hospitality industry standards - Strong multitasking abilities and attention to detail - Proficiency in using computer systems, including reservation software As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, exceptional customer service skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy working in a fast-paced environment, we invite you to join our team. Benefits: - Competitive pay based on experience - Opportunities for career advancement within the hospitality industry - Employee discounts on hotel stays and other services If you meet the qualifications listed above and are excited about the opportunity to be part of our team, please submit your application online. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
$29k-39k (estimate)
03/05/2023
05/13/2024
The job skills required for Front Desk Agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.