JOB SUMMARY:

Assists departments with administration of benefits, with a concentration in retirement, to assure that Hall County policies and government rules and regulations are maintained. Assists in the coordination of comprehensive benefit and retirement programs. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (All responsibilities may not be performed by all incumbents)

Assist with the administration of health, dental, life, disability, and pension/retirement benefits program; processes application; calculates benefits, obtains certification, coordinates benefit options for retirees with payroll; reviews and processes death and disability benefits requests, processes forms and applications for all benefit plans.

Assists with new employee orientation as related to benefits; enrolls new employees and processes changes for existing employees; assists in the coordination of annual open enrollment assuring all changes are processed accurately and timely. 

Assists in the preparation and distribution of informational literature and presentations to notify and advise employees of benefit plan details and eligibility; maintains compliance with laws and regulations governing benefits plans.

Maintains accurate and complete files of employees relating to benefits administration.

Prepares and processes billing for various benefits accurately and by required deadlines; coordinates with Finance and Payroll staff to assure proper payment.

Processes Short Term and Long Term Disability on a bi-weekly basis; calculates accurate payments and transmits to payroll.

Tracks STD and LTD and provides reports of same. 

Maintains enrollment files and changes payroll deductions accordingly. 

Serves as liaison for employees with the insurance carrier and service provider; verifies coverage, explains benefits, and provides information on coordination of benefits, dual coverage, and claim payment process. 

Reviews current and terminated employee payroll records to ensure that proper deductions are taken for benefits; deletes terminated and transferred employees from benefit listing. 

Reconciles and audits medical, dental, FSA, and HSA monthly billing. Maintains accurate eligibility for all plans.

Prepares and uploads HSA and FSA files for funding to employee accounts on a bi-weekly basis.

Coordinates and communicates benefits eligibility to the County Clinic/Pharmacy and retirement vendors on a daily and monthly basis.

Verifies benefits eligibility, both written and verbal, to various parties as needed.

Manages all child support orders that mandate benefits coverage.

Knowledge of and compliance with all federal, state, and local laws and requirements regarding healthcare coverage.

Identify, troubleshoot, and resolve employee benefits questions and concerns.

Manage and expedite benefits delivery by establishing and maintaining positive working relationships with all benefits providers.

Regular and predictable attendance is required.

Performs all other duties as assigned.

MATERIALS AND EQUIPMENT USED:

Personal Computer Office Machines Calculator Audio-Visual Equipment

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

Associate’s degree in human resources, Business Administration, or related field with three years’ experience in related field or High School diploma or G.E.D. with a minimum of five years of benefits experience. 

Must have a working knowledge of ACA, HSA, FSA, and employee leaves (FMLA, STD, LTD).

Any equivalent combination of education and experience which provides the minimum level of qualifications stated above. 

Knowledge, Skills and Abilities:

Knowledge of computer operations and software products, i.e. Microsoft Office Suite. 

Knowledge of benefits administration and relevant healthcare laws.

Ability to multi-task.

Ability to collect, compile, and analyze data. 

Ability to generate reports, using available data.

Ability to communicate clearly and effectively, both orally and in writing.

Ability to lead meetings and skilled at public speaking.

Ability to establish and maintain effective working relationships with other employees, outside agencies, and the public. 

Knowledge of City and County Government and its organization and function. 

Knowledge of the programs and benefits offered employees.

Ability to organize work and set-up tracking procedures.

Ability to effectively work with others.

Ability to conduct interviews.

ADA MINIMUM QUALIFICATIONS:

Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing);operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.

Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.

Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours. 

Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Environmental Factors: Essential functions of this position continuously require the ability to either work with others or work alone. 

This class specification should not be interpreted as all inclusive. It is intended to identify the major respon­sibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica­tion.