Groove Ford seeks a dynamic and high-performing Service Director to lead and develop our rapidly growing team in Centennial, CO. This pivotal position involves overseeing all operational aspects of the service department for our Ford dealership, ensuring productive staffing, fostering employee development, maximizing profitability, enhancing customer satisfaction, and providing customer retention. The successful candidate will also consistently achieve performance metrics and safeguard the business's financial assets.

What We Offer:

• A Positive Work Environment: At Groove Auto, we prioritize your success and offer a positive work environment where you can thrive and reach your full potential.
• Competitive Pay Plan and Career Path: We believe in recognizing and rewarding your hard work. Our competitive pay plan provides ample opportunities for financial growth, and we offer a clear career path for advancement.
• Flexibility and Paid Time Off: Enjoy the flexibility of a schedule that suits your needs, and from day one of employment, you will accrue paid time off to take that well-deserved break.
• Comprehensive Benefits Package: Your well-being is our priority. We provide an extensive benefits package, including medical, dental, vision, life, and disability insurance, ensuring you and your family are covered.
• Retirement Planning: Prepare for your future with our 401(K) plan, including an employer contribution, to secure your financial stability in the long term.
• Health and Wellness Reimbursement: We care about your well-being and offer up to $75.00 monthly reimbursement for your health and wellness membership expenses.
• Employee Discounts: Take advantage of exclusive discounts on our products and services, making your experience as part of the team even more rewarding.

Position Summary:

The Service Director role is pivotal within a dealership, overseeing and growing a profitable service department catering to customer and dealership needs. This role involves strategic planning, team leadership, customer relationship management, vendor engagement, operational efficiency, and financial oversight. The Service Director's responsibilities encompass recruiting, training, and evaluating mechanics and support staff, maintaining service records, fostering strong customer relationships, and collaborating with various departments. With a focus on exceptional customer service, operational excellence, and continuous improvement, the Service Director plays a crucial role in enhancing the dealership's reputation, customer retention, and overall success.

The pay range for this position is commissioned based on Service Department performance- target income is $195,000 - $205,000 annually

Who You Are:

• You have a proven track record of success and at least 5 years of experience working as a Service Manager/Advisor in an automotive dealership.
• You lead by defining and achieving ambitious goals, presenting concepts to influence others, effectively problem-solving, and maintaining a work environment that continues to grow and prosper.
• You have proven experience in managing systems of checks and balances to assure compliance and financial integrity. Protect the proprietary nature of the business and maintain strict managerial confidentiality.
• You can effectively recruit, supervise, mentor, and develop a high-performance team.
• You can establish and maintain a work climate that encourages continuous improvement, productivity, employee satisfaction, and dedication to a positive customer experience.
• You seek to understand and comply with all company policies and procedures.
• You are an expert with the skills to train employees to utilize the company's automotive software effectively.
• You stay current with new vehicle technologies and mechanical operations.
• You have experience working with the software Dealertrack (preferred but not required)

Essential Responsibilities:

• Manufacturer Relations – Maintain Positive Relationships with Representatives and achieve expected performance standards.
• Asset Management – Maintain a competitively positioned, clean, safe, secure, and environmentally responsible facility within budgetary guidelines and fully comply with all internal, brand, manufacturer, and regulatory standards.
• People Management – A competent, motivated, and stable staff of automotive service professionals
• Financial Management – Consistently Achieve Performance Metrics and the protection of the financial assets of the business
• Customer Relations – Superior reputation among customers and the community; a loyal and growing owner base.

Requirements:

• Must have a proven track record of success and a minimum of 5 years of experience working as a Service Manager/Advisor in an automotive dealership
• Other previous automotive management experience will be considered.
• Ability to pass a pre-employment background check and drug screen for illegal substances
• Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
• High School Diploma and 5 years of Automotive Technology Education or relevant work experience

Who We Are:

Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience tailored to individual and diverse needs.

Summit Automotive Partners is a privately held automotive management group headquartered in Centennial, Colorado, with over 18 automotive dealerships throughout Colorado, New England, Tennessee, and Wyoming.

To learn more about Career Opportunities with Groove Auto, visit us at https://www.grooveautocareers.com/

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.