Are you a customer service professional who consistently delivers positive results? Are you ready to take your career to the next level with a highly respected company that values professional growth and stability? Look no further! Groove Toyota seeks a dynamic Automotive Service to Sales Guide to join our winning team.

What We Offer:

• Competitive hourly rate of $20.00 per hour plus commission. We believe in rewarding hard work and offer a pay plan that provides career growth and increased income potential.
• Training and mentorship: We invest in your success by providing comprehensive training and mentorship programs to help you excel in your role.
• Recognition programs & awards: We have a culture that celebrates excellence and high performance. Your achievements will be recognized and rewarded.
• Flexible schedule with paid time off: We understand the importance of work-life balance. Enjoy a flexible schedule with paid time off starting from day one of employment.
• Comprehensive benefits package: We care about your well-being and offer an extensive benefits package, including medical, dental, vision, life, and disability insurance, and more.
• 401(k) with employer contribution:
• Health and Wellness membership reimbursement: We support your health and wellness by reimbursing up to $75.00 monthly for your membership.
• Employee discounts:
• Fun team atmosphere: Join a vibrant and collaborative team where your contributions are valued and appreciated.

Position Overview:

As a Service Sales Associate, you will play a pivotal role in our dealership. You will identify prospects via the Service Drive, qualify leads, assist customers in the trade-in process, and guide them through the appraisal and sales transactions. Your responsibilities will include product presentation, selling, appraising vehicles, negotiating, presenting vehicle features, and assisting in closing sales transactions.

Who You Are:

• Customer-centric: You prioritize high customer satisfaction and treat all customers with dignity, ensuring a positive purchase or service experience.
• Driven and proactive: You are motivated to prospect and develop potential customers through existing relationships, new customers, and referrals.
• Independent and self-motivated: You require minimal supervision to complete tasks and take ownership of your responsibilities.
• Excellent communicator: You have a proven ability to establish and maintain a consistently high level of customer satisfaction. You can discuss terms with clients in a friendly and professional manner while maintaining profit levels at or above company standards.
• Product knowledge enthusiast: You thrive on staying informed and educated about all product model features and benefits.
• Team player: You can act as a liaison between the Service Drive and Salesforce members, fostering a collaborative and supportive environment.
• Dedicated: You are passionate about your role and eager to contribute to our ever-growing network of dealerships.

Essential Responsibilities:

• Continuously develop and qualify customer leads through the service drive.
• Make calls to customers to confirm scheduled vehicles for appraisal.
• Develop relationships with customers and gauge their interest in a trade-up.
• Consistently achieve sales quotas and meet sales action plan objectives.
• Establish and maintain a consistently high level of customer satisfaction.
• Stay informed, maintain, and fine-tune the skills required for the position.
• Comply with all company policies and procedures.
• Consistently perform the duties and responsibilities assigned to the standards and goals established for the position.

Essential Skills:

• Proficiency in basic computer skills, including Microsoft Office, Cox Automotive DealerTrack, Cox Automotive Vinsolutions, Cox Automotive Provision, and Mastermind.
• Customer service experience.

Requirements:

• At least 18 years of age
• Eligible to receive a Colorado salesperson license
• Valid in-state driver's license and have and maintain an acceptable, safe driving record
• Ability to pass a pre-employment background check and drug screen for illegal substances
• Authorized to work in the United States

Who We Are:

Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience that is tailored to individual and diverse needs.

Summit Automotive Partners is a privately held automotive management group headquartered in Centennial, Colorado, with over 18 automotive dealerships throughout Colorado, New England, Tennessee, and Wyoming.

To learn more about Career Opportunities with Groove Auto visit us at https://www.grooveautocareers.com/

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.