You haven't searched anything yet.
Customer Care Manager Dothan , Alabama Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors!) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction.
At Grifols, our customers are our plasma donors! Thanks to our donors' generosity, Grifols is able to produce plasma-derived medications that treat and prevent life-threatening diseases, illnesses, and conditions.
Our donors are helping to change the lives of countless individuals around the world!
EDUCATION, EXPERIENCE, SKILLS & KNOWLEDGE
Occupational Demands
Work is performed in an office environment. Exposure to biological fluids with potential exposure to infectious organisms could be present when visiting plasma donation centers.
Exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs.
Occasional international or U.S. travel required.
EEO / Minorities / Females / Disability / Veterans
biomatusa
Learn more about Grifols
Req ID : 301727
Type : Regular Full-Time
Job Category : Marketing
Last updated : 2024-03-07
Full Time
Pharmaceutical
$75k-98k (estimate)
03/11/2024
04/10/2024
grifolsusa.com
CLAYTON, NC
100 - 200
2003
GREGORY GENE RICH
$5M - $10M
Pharmaceutical
The job skills required for Customer care manager include Leadership, Initiative, Collaboration, Salesforce, Oral Communication, Customer Retention, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care manager positions, which can be used as a reference in future career path planning. As a Customer care manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care manager. You can explore the career advancement for a Customer care manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Manager job description and responsibilities
Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.
04/24/2022: Gary, IN
Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.
04/15/2022: Laramie, WY
They keep up with current customer success trends to ensure they are up-to-date with customer expectations.
02/16/2022: Gastonia, NC
Customer care managers look out for their customer’s business and work with them to find solutions to pain points.
02/14/2022: Las Vegas, NV
Maintain accurate records and document all customer service activities and discussions.
02/09/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Manager jobs
Take time to understand what each customer needs and help customers take the shortest route possible.
03/05/2022: Saint Cloud, MN
Practice active listening and figure out a plan to help customers right then and there.
05/08/2022: Hartford, CT
An aspiring Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
05/09/2022: Wilmington, DE
Customer service managers must also create an environment where employees feel valuable to the organization.
04/21/2022: Evansville, IN
The customer service manager must be able to work with people with different needs.
03/03/2022: Birmingham, AL
Step 3: View the best colleges and universities for Customer Care Manager.