Green Dragon is one of Colorado's largest cannabis companies, continually growing with multiple locations in Florida and Michigan! We are currently seeking a motivated and dependable candidate to take on Assistant Manager role at our Boynton Beach, FL location.

ESSENTIAL JOB FUNCTIONS

• Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
• Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
• Maintains a positive attitude that creates a positive work environment
• Maintains technical industry knowledge and product knowledge, trains staff on products in store
• Ensure compliance with legal requirements and completing store and MED evaluations
• Has a full understanding of the compliance binder
• Has full understanding of the budtender and manager training binder
• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
• Managing and motivating store staff by coaching and training
• Addresses and communicates any employee performance issues to Store Manager
• Responsible for accurately and efficiently receiving and processing orders
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
• Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
• Effectively leads and maintains communication at store level
• Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
• Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
• Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
• Responding effectively to customer complaints and inquiries
• Respond to any emergency action items and issues such as pulling NVR footage
• Approves any product discounts

REQUIREMENTS AND QUALIFICATIONS

• 1 or more years of management experience in a retail store environment leading a team of people
• Strong communication skills and interpersonal skills
• Excellent customer service experience
• Reliable, Professional, and Trustworthy
• Ability to work in a fast paced environment with a sense of urgency
• “Whatever it takes” mentality; desire to go above and beyond
• Must have the flexibility to work days/nights/weekends/holidays
• Excellent organizational skills
• METRC experience preferred
• Efficient in Google and Microsoft Office
• High school diploma/GED required
• PHYSICAL REQUIREMENTS
• Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
• Must have reliable transportation to store
• BENEFITS
• Employee Discount Program
• Opportunity for Advancement
• Health Ins. Benefits after 90 days

Green Dragon is an Equal Opportunity Employer

#INDFLRETAIL

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Are you 21 years of age or older?

Experience:

• Customer service: 3 years (Preferred)

Ability to Relocate:

• Orlando, FL 32810: Relocate before starting work (Required)

Work Location: In person