• Sign-on bonus and retention bonus!!!!*
• We are looking for : *
• Energetic, friendly, positive people who are self motivated and passionate about helping others
• Superstars in customer service
• Experience in the marijuana industry is NOT required as we will train you in this exciting new industry
• JOB PURPOSE*

Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.

• ESSENTIAL JOB FUNCTION*
• Responsible for ensuring high levels of customer satisfaction through excellent customer service,leading by example and supporting with training the retail staff on customer service standards

Maintains a positive attitude that creates a positive work environment

Maintains technical industry knowledge and product knowledge, trains staff on products in store

Ensure compliance with legal requirements and completing store and MED evaluations Has a full understanding of the compliance binder Has full understanding of the budtender and manager training binder

Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops

Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures

Managing and motivating store staff by coaching and training

Addresses and communicates any employee performance issues to Store Manager

Responsible for accurately and efficiently receiving and processing orders

Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated

Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2Saturdays per month, 2 closing shifts per week)

Effectively leads and maintains communication at store level

Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld

Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance

Responsible for assisting and scheduling the proper staff for inventory audits with Ops team

Responding effectively to customer complaints and inquiries

Respond to any emergency action items and issues such as pulling NVR footage

Approves any product discounts

REQUIREMENTS AND QUALIFICATIONS*

1 or more years of management experience in a retail store environment leading a team of people

Strong communication skills and interpersonal skills

Excellent customer service experience

Reliable, Professional, and Trustworthy

Ability to work in a fast paced environment with a sense of urgency

Excellent organizational skills

METRC experience preferred

Efficient in Google and Microsoft Office

High school diploma / GED required

Physical requirements*

Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach. Must have reliable transportation to store*.*

Green Dragon is an Equal Opportunity Employer

INDMTN*

Job Types : Full-time, Part-time

Pay : $24.00 - $26.00 per hour

Benefits :

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift :

• 10 hour shift
• 8 hour shift

Weekly day range :

Weekends as needed

Application Question(s) :

Do you have a current MED badge?

Experience :

Assistant manager : 1 year (Required)

Work Location : In person #345507% %%retail%%

Last updated : 2024-05-12