Great Expectations is excited to add a member to our top leadership team to lead our property management business.

Property management, which we do under the "Arboreal Management" brand, is one of our core business activities, along with development, acquisitions, and investor management. We seek to add a team member that will be true partner in our business and help us achieve our goal of becoming the pre-eminent privately funded affordable housing provider in the Pacific Northwest.

We are an entrepreneurial, fast moving Real Estate investment business focused on providing innovative, affordable, and profitable housing. Our focus is almost entirely on using private funding to develop and manage high quality affordable housing. Our main offering is an “eco-apartment” – a small apartment that is naturally both economically and environmentally sustainable.

We currently manage a portfolio of about 1,500 apartments, and are on track to add 500 more per year. We have approximately a 50/50 mix of owned properties and properties we manage for others as a 3rd party fee manager.

Our property management team currently has about 15 professionals and 10 tradespeople. Our units are small (~200sf) and we do not have many amenities – our focus is on natural affordability, with an average rent around $1,000. Most of our homes are not income restricted, just low cost. We describe ourselves as “the Southwest Airlines of apartments.”

We do not use a traditional site-based property management approach. Because our units and properties are small, we operate in a “portfolio” model. Each portfolio has ~300 units and a portfolio manager, a sales associate and two maintenance staff. We perform a lot of the back-office reporting and admin work centrally. We feel this model allows us to be both efficient and effective.

The ideal candidate has proven experience in driving results in property management, building and leading effective teams, and delivering financial results. We need a senior leader that will bring the depth of their experience from traditional property management and use it to improve and grow our unique model.

What you will do: Working directly with the Managing Partner of Great Expectations, you will fully lead our Arboreal Management division:

1. Running all the day-to-day property management functions for our business, including all the basic functions – setting pricing, leasing, lease administration, maintenance, etc

2. Leading and building our team of property management professionals including recruiting, training, and creating a culture of excellence

3. Owning the strategy and execution for the growth of our property management division, including leading business development to grow our 3rd party business

4. Evaluate business opportunities for our property management division, including expanding into LIHTC or other regulated affordable housing

5. Building a strong maintenance function, including by recruiting and on boarding a head of maintenance and creating a maintenance plan for each building

6. Developing an improvement strategy for each building, including leading light rehab work when needed

7. Working closely with our accounting team to ensure accurate property financials and excellent reporting

8. Being responsible for the “NOI” of our buildings, for our company, our investors and our partners

Who you are: You are an experienced professional who is ready to step into the growth phase of your career and build an exciting, bigger business for yourself and your partners

· You have experience leading an operation of 20 people, working in multifamily apartments or any other people-oriented and process-oriented business

· You are excited by our dual mission of providing affordable housing and returns for our investors

· You have a passion for continual process improvement and always see a better way to do things

· You are a natural leader and can provide mentorship to a team of hungry young people

· You are data driven, with a love for looking at numbers and a willingness to continually reset your strategy and follow where they lead

· You have a good basic understanding of the physical world, including the types of maintenance work that goes into operating housing

· You are comfortable working with investors, can conduct yourself in business dealings, are organized, efficient, and spot problems before they happen

· You understand details matter and are therefore as comfortable leading a leasing tour as you are building a real estate empire

· You understand the responsibility of being a top leader of a small but growing business

What you should bring: We are looking for an individual with some experience in a relevant field and a strong professional orientation. Most of all, we seek someone who is flexible, detail oriented, and who loves working in a team. Specific qualifications include:

· 10 years’ experience working in a people-intensive operational setting

· Proven track record building teams and being an excellent people leader

· Some knowledge from a field relevant to property management

· Strong data-oriented mindset

· Comfort working in a fast-paced, entrepreneurial environment

· Flexibility regarding day-to-day required actions

· College degree is preferred but experience is valued above academics

Who we are: Great Expectations was founded in 2020 and has rapidly grown to a prominent operator of privately funded affordable housing in the Pacific Northwest. Together with our affiliates, we have a portfolio of close to 20 buildings that we have built, acquired or managed.

Our average rent is $1100-1200 per month, which makes our apartments affordable to people earning ~60% of the Area Median Income. While most operators require deep subsidies to achieve this, we have done it with a group of private investors to whom we are proud to have paid a good return of 6-10% per year. Our mission is to both provide below market rents to our residents and above market returns to our investors.

As a growing company, we have a particularly strong commitment to our values and expect our team members to share them. We value:

· Inclusion and Diversity within our company, in how we select partners, and how we design for customers. We actively seek and learn from different perspectives

· Teamwork: We communicate consistently, learn from one another, and always operate as a team when faced with a challenge. We only win as a team

· Data-based decision making: We consider the facts and identify patterns to make good decisions and evaluate mistakes. There is always a “best” answer

· Question conventional wisdom: If something doesn't make sense or data suggests otherwise, we dig in and decide how to act. We love it when we see something others don’t

· Respect for our residents: The people who live in our buildings are our business partners. We listen to them, respect them, and aim to build them the homes they want at the price they can afford.

· We pick up trash: Every employee is an owner of the business and behaves as such. Nobody can see a piece of trash on the ground or an opportunity to improve the business without grabbing it

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 8 years

Schedule:

• Monday to Friday

Experience:

• Property management: 8 years (Required)
• Affordable Housing: 3 years (Required)

License/Certification:

• Real Estate License (Preferred)
• Certified Apartment Portfolio Supervisor (CAPS) (Preferred)

Work Location: In person