Role Overview

As the Director of Program and Release Management, you will play a critical role in ensuring the successful planning and delivery of our software products. You are both a strategic planner and systems thinker and know how to link strategy to execution. You’ll lead a team responsible for program management, release planning, and execution. Your focus will be on driving efficiency, quality, and timely delivery across our product portfolio.

Responsibilities

Program Management:

• Collaborate with cross-functional, geographically dispersed teams (Engineering, Product, QA, and Operations) to define and execute program plans.
• In collaboration with key stakeholders, develop and maintain a clear roadmap, ensuring alignment with business goals and customer needs.
• Monitor progress, identify risks, and proactively address any roadblocks.
• Lead and manage complex, large-scale, cross-organizational, multi-stakeholder programs and Agile Release Trains
• Good understanding of New Product/Feature Introduction (NPI/NFI) best practices

Release Planning and Execution:

• Own the end-to-end release process, from planning to deployment.
• Coordinate release schedules, ensuring smooth transitions between development, testing, and production environments.
• Work closely with product management and engineering teams to plan capacity and prioritize features, enablers, and enhancements.
• Manage dependencies and resolve conflicts across multiple release trains.

Team Leadership:

• Lead, mentor, and grow team members of Release Train Program Managers and Scrum Masters.
• Foster a collaborative and results-driven culture.
• Provide guidance on business agility, organizing around customer value, best practices, tools, and methodologies.

Continuous Improvement:

• Identify areas for process improvement and drive initiatives to enhance effectiveness, efficiency and quality.
• Implement metrics and KPIs to measure portfolio, program, team, and release performance.
• Stay informed about industry trends and emerging practices.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s or PMP certification preferred).
• Minimum of 8-10 years of experience in program management including change management and organizational transformation, release management, or related roles.
• Proven track record of successfully delivering complex software products.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Excellent communication and stakeholder management abilities.
• Demonstrated experience implementing SAFe and Agile methodologies and tools (Leading/Implementing SAFe Certification preferred)

$194,000 - $263,900 benefits options

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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